LarsonReviews of larsondoors.com

We had a top end Larson storm door installed in 2023. This spring we noticed the top glass panel does not want to stay up by itself anymore. It is supposed to lower down to open it up to the screen panel. But now it doesn't stay up when we latch it. I looked it up on YouTube video to find a fix. Found out there that the latch was poorly designed, and doesn't stay in the slot to stop the window from sliding back down. Call customer service at Larson doors, and they had me in their system, and knew what door I had. They wanted me to take pics of all 4 corners to see for themselves if the screen was just pushing the glass panel down. I told them, its not the screen, but the poorly designed latch thats now been redesigned because of the problems your having with them. I asked if this was covered under the warranty. They said we only warranty for a year. They said the part was $13.67. It's sad that they want to charge the customer for a replacement part that they knew was already faulty. I'm sure it doesn't cost them that much to make this part. Be careful what company you buy from. Big name brand doesn't mean they stand behind their faulty products.

Purchased a high view storm door with an extra large pet door. The quality of the door and parts were fine. But they actually brag on this door by calling it “Easyhang” and show on the box all you need is a power drill, a flat blade and phillips screw driver, and a pair of pliers. But Imho this was quite a process with very vague directions and they gloss right over where to drill for the hinges, also the handle required a 9/16ths drill bit- which wouldn’t even fit a regular drill, and forgot to mention you’d need a hammer/chisel to install the striker plate. So sure it’s a great door but I’ve installed half a dozen stormdoors in my time and this one took two guys 4 hours so it’s far from an Easyhang! HARDHANG!

I recently purchased two larson storm doors for our new home. One, top of the line retractable solid core, the other a step down. In less then a year the upgraded door handles faded and the bottom door sweep tore off. The door handle keeps coming apart. It's difficult to latch the retractable screen closed. Have had many Larson doors over many years, and these two are the worst quality I have ever seen in Larson. Shop around for a better deal.

Purchased two Larson storm doors for our new home. Eglass models with adjustable windows. One has been perfect and is always clear and nice to have. The other one sweats water and freezes to the point you cannot even see out of it. Fit and seals all appear as the other door with no problems. Contacted Larson support and the person told me that it is normal? He even has the problem on his. Open the window some he said. Also use a humidifier. How is a humidifier inside the house going to effect the air between a storm door and the insulated regular door? He offered no help or solution or even interest in trying to resolve the problem. These were not cheap doors and one works well and the other does not so there is a problem. Unsatisfied.