Storm door manufacturer. Includes gallery, dealer locator and warranty information.
Larson (larsondoors.com) has 73 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Susan
I bought a Larson storm door with a retractable screen. The tensioner failed after approximately a year and a half. I called Larson customer service and they sent me a new tensioner. For as much as I paid for this door, there should be a technician sent to install the new tensioner. I, along with my brother tried unable to install it because when you put the tensioner in it unravels. I am done trying. I will never buy a larson door again.
Bowe B.
We had our Larson Storm/Screen door installed about 2 years ago and every 8-11 months the spring in the screen will be bad and needs to be replaced! you can raise the window unless you cut out the screen and order another just to go bad again! These things are a pain to change and costly to hire someone. Larson is little to no help!
Vicki B.
I have had a better experience then the other reviewers. My issue is that after one summer exposed to the sun, my nice brushed nickel handles are now gold. The company informed me there is nothing they can do about that!!!
Mel L.
Bought 36" storm door with lifetime warranty. Door has now cracked in over 5 places on the exterior of the door. Filed warranty online and would only let me upload one picture to show issue.... got email response saying they will only give $20-$40 towards a new Larson door or I can pay $75 to order a replacement door. Guess lifetime warranty is not a lifetime warranty with this company. Would not buy a Larson product again.
Robert R.
I would have rated the Company and Door higher but the customer support line 1-888-483-3768 is a total waste of time!!! I called the number 6 times and each time the system said it was going to be a 26 minute wait time! the first two times I waited on hold for over before before selecting the call back option only to NEVER be called back!!!! THIS MEANS THAT IF YOU HAVE ANY QUESTIONS OR PROBLEMS YOU ARE ON YOUR OWN!! It also means THEY MOST LIKELY WILL NEVER RESPOND TO WARRANTY ISSUES!
