Nick L.
Ordered my 2nd rug from them and I…
Ordered my 2nd rug from them and I ordered the wrong size. Lahome was fast to respond and correct the situation even though I was at fault. Great service - I am a customer for life!

Lahome rugs are machine washable and crafted with our signature Cloud-Soft™ comfort, bringing warmth and coziness to your home. Every rug comes with a built-in non-slip rug pad—no need for extras—making them safe and convenient for families with kids and pets. Designed to be stain-resistant, foldable, and durable, our rugs combine everyday practicality with timeless style. At Lahome, we’re dedicated to blending aesthetic design with comfort, creating rugs that make your home feel as beautiful as it is welcoming. With free shipping and 30-day hassle-free returns, it’s easy to find the perfect piece for your home. Explore our collection today and bring warmth, beauty, and comfort into every corner of your space.
Lahome (lahomedecor.com) has 567 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Nick L.
Ordered my 2nd rug from them and I ordered the wrong size. Lahome was fast to respond and correct the situation even though I was at fault. Great service - I am a customer for life!
Meredith B.
I have not received my rug yet, but the customer service has been great. The rug was delivered to the wrong address, and the customer service rep offered to send a new rug to replace it.
Emily B.
Quick shipping and a GORGEOUS rug that lays so nice!!
Elaine D.
Lahome has the prettiest and softest rugs on the planet! I have bought several rugs, adorning my home office, the dining room, and a bedroom. They do need rug pads. Easy as can be to clean- I have two active large dogs, and dirt and fur do not cling. Customer service is a pleasure. Each rug is delivered punctually. Thank you for bringing such beauty into my home.
Ouida D.
It was a beautiful rug and the quality was good. The company was great to work with!
Deb L.
I was sent the wrong rug or sent a rug that looks nothing like what I ordered. My rug grippers were never received. I have sent emails to the company for a refund. Update: The company did respond in a timely manner and agreed to a full refund for the rug and rug grippers. They also said I could keep the rug rather than return it. I’m relieved and satisfied with the outcome. The rug has a nice texture and design, Unfortunately, the colors don’t look like the advertised product and I don’t have any place for it in my home.
Response from LahomeMay 15, 2026
Thank you for your feedback. We’ve responded to your concerns via email—please check your inbox (including spam/junk folders). If you have any further questions, please reply directly to our email and we’ll provide immediate assistance. Have a good day.:)
Earl S.
Lahome - Great products! Great service! Great prices! Lahome delivers a great product, great customer service, and great prices! My wife and I have purchased several carpets which are an excellent quality and live up to their descriptions. Lahome also provides excellent customer service. The representatives respond quickly, are courteous, are effective, and efficient. Recently, we accidentally purchased a carpet that we did not want and Lahome gave us two options to correct the problem (i.e. we could send the products back for a full refund or keep the carpets and receive a partial refund to avoid the mailing costs). Great products, great service, and great prices! What else could you want!
Greg B.
he think it is wonderful my rug did not arrive and Lahome is replacing it. I await the arrival of my new rug! Greg