Amanda S.
Great experience at LaHome
Great experience at LaHome, great quality rugs and I come back to buy more.

Lahome rugs are machine washable and crafted with our signature Cloud-Soft™ comfort, bringing warmth and coziness to your home. Every rug comes with a built-in non-slip rug pad—no need for extras—making them safe and convenient for families with kids and pets. Designed to be stain-resistant, foldable, and durable, our rugs combine everyday practicality with timeless style. At Lahome, we’re dedicated to blending aesthetic design with comfort, creating rugs that make your home feel as beautiful as it is welcoming. With free shipping and 30-day hassle-free returns, it’s easy to find the perfect piece for your home. Explore our collection today and bring warmth, beauty, and comfort into every corner of your space.
Lahome (lahomedecor.com) has 567 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Amanda S.
Great experience at LaHome, great quality rugs and I come back to buy more.
W. V.
Love these carpets, I’ve bought around 5…they’re so soft, and great quality. Haven’t put them in the washer yet but I love that that’s an option. Only downside is they’re not vacuumable (my vacuum is too strong??), so I gotta shake em out. But I loooove them!!
Mallory R.
We were very excited to add a rug into our living room space, and we couldn’t have picked a better company to help us do it. Every design we looked at was so beautiful that we struggled and debated which one to get, and the one we finally decided to go with (floral boho) beat all of our expectations. We get so many compliments, not only on how beautiful it is, but how cushiony and soft it is! When I first laid it down, I was shocked at how big of a difference it made aesthetically and how much more comfortable it made the room. As we add additional carpets down the line, we will most definitely be coming back and finding it from Lahome, because it did not disappoint!
Cheryl L.
I have just purchased my 12th carpet I love them all. I had 4 xmas carpets now I just order 3 to replace them. I folded them & put the xmas ones in a bin & packed them away till next xmas. My cat messed on one cleaned with a little bit of carpet spray & looks like new. I used coupons & bought on sales also
Jackie O.
Very unhappy with the customer service. The quality of the rug I received was fine, but I did not care for the style in the space. I emailed Lahome and asked for return instructions. They did not seem very eager to take it back and offered a discount. I said no, I wanted to return it and offered to pay return shipping, but they never responded. (This was several months ago.) They later said they were having problems with their customer service (obviously!), but that’s all they’ve done. The issue has never been resolved. The unused rug is still sitting here in its box.
Response from LahomeJan 21, 2025
Hi Jackie, We are very sorry that you had difficulty communicating with our customer service team. We take your feedback very seriously and understand your dissatisfaction. We have launched an investigation and would like to help you solve the problem immediately. We will contact you by email to help you solve the problem. Thank you for your patience and understanding, and we promise to do our best to improve the quality of our service and avoid such situations from happening again. Lahome Customer Service
Cathy V.
The rugs I received were not like they appeared in the photo. It is hard at times to know the exact feel and color from a picture. The return is almost impossible. I have had to jump through hoops to get a return label. I have decided to keep the rugs and suck it up to experience in the trust of a company. They don't tell you of the difficulty of the return only how easy it will be. Not true. Never again.
Response from LahomeJan 21, 2025
Hi Cathy, Thank you for contacting Lahome and sharing your feedback with us. And we are very sorry for the inconvenience caused. We take your issue very seriously and will investigate as soon as possible. After the results of the investigation, we will contact you by email to help you solve the problem. Thank you for your patience and understanding, and we look forward to providing you with better service. Lahome Customer Service
Judy W.
I bought a rug that I really liked and thought that I would buy a second one. When to my surprise the rug I wanted was on sale! Well wasn't I surprised when the sale price was higher than when I bought it in early December.
Response from LahomeJan 21, 2025
Hi Judy, Thank you for your feedback and we are very sorry for the inconvenience caused. We take your issue very seriously and will investigate as soon as possible. After the results of the investigation, we will contact you by email to help you solve the problem. Thank you for your patience and understanding, and we look forward to providing you with better service.Rest assured that your feedback is taken seriously. Lahome Customer Service