Amber
Great customer service
Great customer service. I had a hiccup with my delivery address and they resolved it with no problem.

Lahome rugs are machine washable and crafted with our signature Cloud-Soft™ comfort, bringing warmth and coziness to your home. Every rug comes with a built-in non-slip rug pad—no need for extras—making them safe and convenient for families with kids and pets. Designed to be stain-resistant, foldable, and durable, our rugs combine everyday practicality with timeless style. At Lahome, we’re dedicated to blending aesthetic design with comfort, creating rugs that make your home feel as beautiful as it is welcoming. With free shipping and 30-day hassle-free returns, it’s easy to find the perfect piece for your home. Explore our collection today and bring warmth, beauty, and comfort into every corner of your space.
Lahome (lahomedecor.com) has 567 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Amber
Great customer service. I had a hiccup with my delivery address and they resolved it with no problem.
Sami A.
The rug I bought was NOT as pictured or described on their website. Super cheap and ugly. The customer service is REFUSING to refund me my money, despite their return policy. Lahome Decor is a scam. They also suppress negative reviews on their website, so that alone shows lack of honesty, integrity, and quality of items. UPDATE: Lahome Decor customer service finally approved the full refund of the awful item I purchased. They did this ONLY AFTER they received this negative review, that they cannot remove. They asked me to remove this review since they granted the refund. This action only proves further how unethical and greedy they are. Second Update: The company did issue a sincere apology and acknowledge their poor actions and stated they will learn from this situation. I hope this is true.
Response from LahomeMay 13, 2026
Thank you for your feedback. We’ve responded to your concerns via email—please check your inbox (including spam/junk folders). If you have any further questions, please reply directly to our email and we’ll provide immediate assistance. Have a good day.:)
Casey S.
LaHome wasn’t able to ship my order as quickly as I had hoped but they absolutely made it right through my email outreach. Their customer service and response time was as it should be - and did not leave me disappointed or dissatisfied. Thanks LaHome staff!
Katya C.
I was happy with the product that arrived and when I needed to exchange the company was accommodating.
T C.
The rugs are great with cool designs. Customer service is quick and efficient . I would highly recommend !
Amy Yvonne E.
Cutest designs for rugs out there. Practically spill proof. Washable. Good quality and soft. Shipping arrived sooner than expected. Customer service email was helpful with my questions.
Kelli L.
Unable to return without paying high shipping. Rug was soft and looked like picture
Simon W.
Beautifully made rugs, and great customer service.