LahomeLahome rugs are machine washable and crafted with our signature Cloud-Soft™ comfort, bringing warmth and coziness to your home. Every rug comes with a built-in non-slip rug pad—no need for extras—making them safe and convenient for families with kids and pets. Designed to be stain-resistant, foldable, and durable, our rugs combine everyday practicality with timeless style. At Lahome, we’re dedicated to blending aesthetic design with comfort, creating rugs that make your home feel as beautiful as it is welcoming. With free shipping and 30-day hassle-free returns, it’s easy to find the perfect piece for your home. Explore our collection today and bring warmth, beauty, and comfort into every corner of your space.
Lahome (lahomedecor.com) has 567 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 32 reviews with 1 star · Clear filters
Janet S.
Ordered 2 rugs. Loved one but other one was much lighter than anticipated. Despite saying you can return they are not responding to emails. Has been a week and a half.
Response from LahomeOct 21, 2026
Thank you for your feedback. We’ve responded to your concerns via email—please check your inbox (including spam/junk folders). If you have any further questions, please reply directly to our email and we’ll provide immediate assistance. Have a good day.:)
Kalynn B.
The area rug is terrible quality. It’s like a big bath towel. It came folded in a box and the creases won’t come out.
Response from LahomeOct 20, 2026
Thank you for your feedback. We’ve responded to your concerns via email—please check your inbox (including spam/junk folders). If you have any further questions, please reply directly to our email and we’ll provide immediate assistance. Have a good day.:)
Kimberly W.
The rugs I ordered are flimsy cheap looking rugs. They don’t even have a rug feel to them. It has a felt feel to them like something you would see in a preschool or primary age floor rug that a teacher would use for their little ones. I would never order from this company again.
Response from LahomeJul 13, 2026
Dear Kimberly Woodward, We're sorry to hear this—and we appreciate you taking the time to share your honest feedback. Our rugs are designed to be lightweight and machine washable, which gives them a softer, lower-profile feel compared to traditional rugs. We understand that's not everyone's preference, and we're sorry the quality didn't meet your expectations. We’ve responded to your concerns via email—please check your inbox (including spam/junk folders). If you have any further questions, please reply directly to our email and we’ll provide immediate assistance. Have a good day.:)
MAP
DO NOT PURCHASE! I purchased 3 rugs and grippers. I received one rug HOWEVER, I have not received any other items I purchased! I received one tracking number but all items were included YET the box ONLY CONTAINED ONE ITEM! I have reached out to customer service multiple times, tried to chat with web site but it is inoperable, even Facebook and can not get any information regarding my purchase. I can not even get my money back for items already purchased! I'm out several hundred dollars. DON"T PURCHASE! No contact, no customer service...NOTHING!
Response from LahomeJun 23, 2026
Thank you for your feedback. We’ve responded to your concerns via email—please check your inbox (including spam/junk folders). If you have any further questions, please reply directly to our email and we’ll provide immediate assistance. Have a good day.:)
Elizabeth D C.
This rug took a month to arrive. It is not at all what I was expecting, very thin, colors not accurate. And now I have emailed La Home 3 times for RA with no response. Stay away from this company.
Response from LahomeMay 6, 2026
Thank you for your feedback. We’ve responded to your concerns via email—please check your inbox (including spam/junk folders). If you have any further questions, please reply directly to our email and we’ll provide immediate assistance. Have a good day.:)
Linda
***UPDATE: I've just received an email with USPS tracking. I'll write back when the rug is delivered. It could be that customer service and marketing are not communicating.*** I ordered a rug and rug grippers from LaHomedecor.com. Within two weeks, they sent out the rug grippers but not the rug. I wrote them and this past week, a company spokesperson wrote saying the rug has been delayed and will not be available to ship until possibly late May 2026. However, I continue to receive emails from LaHome thanking me for my purchase while asking me to review a rug never received/delivered. I have responded and LaHome responds with another email asking how I like the rug.
Response from LahomeApr 30, 2026
Dear Linda, We're really sorry for the confusion and frustration, and we appreciate you sharing your experience. 😔 We’ve responded to your concerns via email—please check your inbox (including spam/junk folders). If you have any further questions, please reply directly to our email and we’ll provide immediate assistance. Have a good day.:)
Tim
I ordered a rug in March. I still have not received it, but according to the email I received, they say I have already received. Nope, I have not. Where is my rug???
Response from LahomeApr 29, 2026
We're sorry for the confusion—this may be a pre-order item. Please email us your order number at [email protected], and we’ll check the status for you right away. 💛📦
Michele R.
I did not get the larger of the two rugs I ordered and so now am out about $150. There is no one to speak with and the BOT tells me to contact the shipper.
Response from LahomeApr 28, 2026
Dear Michele Ryan, We're sorry for the confusion. All items in your order show as delivered. We've also emailed you—please check your inbox and spam folder. If you still need help, DM us your order number and we'll look into this further. 💛
