Kohl'sReviews of kohls.com

If youre going to take the price scanners out of the store and not update pricing on the items could you at least show the price online??! It scans as out of stock. I’m holding the item and scanning it. FRUSTRATING

Kohls has great products but don’t ever make a mistake with an order because if you have to call customer service you will never order from them again. They don’t help you at all. They tell you what they can’t do for you . It’s useless to call them . They just waste your time.

I think my card has been hacked and can't get hold of any one to help THEY SUCK tempted to call BBB

2025 - I ordered a pantsuit for a wedding from Kohl's on May 21, a shipping label was created on May 22. As I watched, it never shipped. I contacted UPS, they never received the package. I called to cancel the order and get my refund. After a couple of phone calls, I was told that I had to wait until June 4th to cancel this. BTW, I saw that it was out of stock and so I knew I would never receive this. Time is running out and I finally got the item cancelled. I was told today that it will take 7 business days to get my refund!

Going to. Capital one card is sucks!!!! I am trying to open my statement and it will not open. Plus I am not giving you my account information in order to pay my bills. Plus I have not received a statement yet. You want paid then don’t be such a pain in the ass.

purchased 2 runner rugs with a price of $39.99 on the product cardboard wrapper BUT was charged $69.99 each rug plus 20% off. Total charged $120.94 with NY state tax. Took them back the next day to another kohls location and am told they mark up the items with a "white tag" on top of the original price tag but the carpets I purchased didn't get the marked up "white" sticker. So basically they mark up the items with the new sticker then give you a 20% off like they are giving you some kind of a deal (original price $39.99 then went up to $55.99 after "the deal"). Went right home and cancelled my account. Scammers! I did end up getting them for $39.99 plus the 20% off but I don't care. I'm done with Kohls. Also when looking at Kohls items be sure to check the Amazon price (partnership, my ass). Be mindful!

I’ve been a customer for 10 years and I love it.

Ordered some shoes and clothes in a couple of separate orders a week or so apart. I was then emailed $30 Kohl’s cash that I could use. I ordered some more items using the K Cash as part of the payment. None of the shoes fit in the original order, and when I returned them they deducted $30 cash from my return. I objected and they said that if I returned items from the order which I used the K cash on I would be credited the $30. When I did return some of these items all I received was $30 Kohls cash which needs to be used in 30 days, not a cash credit to my account. So they basically have taken $30 from me, as I do not need or want to order anything else from this store. A total rip off. I paid cash and received useless Kohls cash credit good for one month. If I don’t use it they have taken, or rather stolen $30 me. A total scam.