Mary H.
Difficulty signing off website
I was easily able to locate and order the item I wanted and completed the purchase. When I tried to log off/sign out the link to do so was NOT easily available. Most websites make it easily accessible. I had to try using the Chat box which kept asking if I needed help signing in, after 2 tries saying "no" I found the Customer service number. The agent was polite and helpful though I am not sure he understood the issue. However during the call as I continued to scroll through the page I was continually defaulted to, I found the link at the very bottom of the page, which took about 6 rolls of my mouse roller to perform. In short, much more laborious than this needed to be.


