robert A.
Home loan cancelled because of $4.75 late payment.
My wife and I are in the process of purchasing a home. I started my Kohl's account to make purchases and build my credit. In trying to be a good consumer I paid my account 2 weeks ahead of the due date, but left $4.75 balance to keep the account active. When my payment became due, Kohl's reported my account late and it knocked my fico score down 30 points. My close date was supposed to be in January, however, I no longer qualify to buy a home, I asked kohl's to please remove the late payment. I escalated as high as they would let me and was denied the removal of the late payment. Wow, no consideration!