Expect Great Things when you shop Kohl?s for apparel, shoes, accessories, home products and more! Find top brands at great prices at Kohl?s today!
Kohl's (kohls.com) has 3,771 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing3,771 approved reviews, newest moderated first
Tracie G.
I will never ever order or buy from Kohl's again. They charge my Visa right away, I don't even get an email of my order. I get the crap finally in the mail. Then I took it all back to the store and they only credited me half of what they charged. Now I am having to fight for the rest of the damn charge. This isn't right!!!! I want my full amount credited back to my Visa....That they charged...
Shelly O.
Customer service nonexistent. Rewards for money spent inaccessible. Coupons never received. Zero information available and error messages everywhere on kohls.com. Do not apply for card. Do not patron store. Wasted too much time searching for answers, ready to cancel account completely. Have higher standards and shop elsewhere.
Lindalee
My review is not about product received Kohls uses Laser ship on some of their home deliveries I have complained about this delivery service many times Please stop using this service always delivers to the incorrect address and puts the product in my neighbors mail box or leaves at side if road
FRANK
Kohls Credit Crooks. This company makes money by refusing your payments and never letting you know about it. They have 100's of confusing policies and you get a different story from different agents. How can 1 agent say your paid in full then hang up on you and the next agent state you have a balance due. Then charge you a late fee on top of it.. This is almost comedy. They claimed payment not processed because they're system was down when we have a receipt for payment. Watch your records with these crooks, they are out to over charge you.
Kimberly
Kohl’s is an amazing store! Ive bought all my children’s clothes, shoes, toys, blankets, etc. They have such good deals on everything in their store! GREAT associates! Love everything about Kohl’s! ♥️
Rebecca
They are the Amazon returns center and they put it way in the back of the store, as far away from the doors as possible! I don't like to be coerced to shop when just returning a package! It's tricky and devious! I was going to shop but after trying to find the amazon return booth, I just left instead. Good bye Kohls!
kenneth
Please be aware that if you purchase in store buy one get one half off and then look at it when you get home and it's a cheaper price online, they will not adjust or refund you that difference in price or cost. They will tell you to go back to the store return it and order it online. This just seems really inconvenient to customers who have purchased a lot of items from this store and online. Sometimes you need an item immediately and don't have time to wait for it to be shipped but I guess that's just the customer's problem. No consideration for people buying things and keeping the store in business I guess. Also had a really hard time getting through to customer service to begin with.
Celeste O.
12 week weeks to get credit back from online purchase then the store will not refund so the credit card kohls named Ambertold me call later systems down today 4 times called to get refund and she told me it would take weeks to get my money back Stealing Don’t buy online make sure u use coupons and give them their payment last day let’s treat them like they treat us and hopefully they will fail in time
