Kohl'sReviews of kohls.com

***UPDATE I received a call from someone who stated they were from Corporate headquarters on Friday December 3, 2021 who assured me she was going to check into this and get back with me that day or at the latest by Monday December 6, 2021. It is now Wednesday December 8, 2021 and still no call back. Good news is I have received 1 of the 3 shipments in full. The remaining 2 still have outstanding items some of which has been sitting on a dock at the delivery company less than 10 miles from my home for 12 days now! This is all beyond frustrating!!!! I read an article this weekend that the Kohl's board of directors has lost confidence in their e-commerce division and I can confirm it is not up to Kohl's standards! I have 3 orders from Kohls.com which I have paid for and cannot get delivered. 22 phone calls to Kohl's customer service department have resulted in no resolution. When I called Kohl's corporate office, I was transferred back to customer service department. I called again and they put me thru to a voicemail. The excuse I keep getting for the items not being shipped is that they are very busy, well I am sorry your business is flourishing by taking money from customers and not delivering the products.

I wish I could give them no stars. I will never shop with Kohl's again. The company is crooked and shady! You can not even get a human on the phone, everything is via chat/text. And the agent can disconnect the convo at anytime, leaving u hanging without warning, after waiting for hours to get them to reply. So here's my main issue with this unprofessional company, apparently they fail to mention and warn u that when placing an order online (I'm in CA,) the prices change at 10pm. They run on CST. Where does kohls state that or warn u about that? I am definitely returning my 2 large orders for them leaving their customers in the dark about this issue. How hard is it to give a simple heads up? Absolutely ridiculous! Buyers beware placing online orders.

One of the worst credit cards I ever had they are so ride and clueless on customer service. Canceled my card. I now go to boscov's. Better for my wallet and my soul

This is for store 0675 in Rancho San Diego on 12/1/21 @ 3:52 p.m.. I was not given an item but I was charged for it for a total of $24.31. Been trying to call both store & customer service for the last hour and no one answers.

I ordered luggage and it didn't come in a box. Now it's all scuffed up!!

Their online Customer Service is a nightmare. After checking out my order I realized I had forgotten to put in a promo code. There is no place to make a correction online and there are no phone numbers to call. Their automated customer service is laughable because you can’t get help. Kohls is deceitful to their customers. I finally found a representative who was very nice and told me he would email me a credit. I did not receive that credit. Dealing with Kohls is very frustrating and discouraging. Good luck when shopping with them.

The Morristown location Kohl’s has repeatedly mistreated their employees as well as overworking them. Employees have continuously been under appreciated & accused of fraud. The extent of these false allegations are outrageous. Unfair opinions and petty management has caused many valuable workers to lose their jobs. In some cases they have gone to great lengths. Lengths such as making false allegations about stolen goods. This is ridiculous. I WILL NEVER SHOP HERE AGAIN.

I am sick and tired of every single time I shop online, I have to change my password and always be told, "something went wrong." I wish you guys would fix this issue.