Kohl'sReviews of kohls.com

KOHLs Cash is not adding up right. I’m online with 1 item in my cart for $270 using a 40% coupon which would give me $108 off bringing the total to $162 with taxes being $9.72 the new total is now $171.72 with free shipping. I go to put my $15.00 kohls cash onto this transaction and the discount totals $117 with the Kohls cash. My discount should have been $108 plus $15 kohl cash which is $123. You are only give me credit of $9.00 for my kohls cash did the other $6.00 go towards my free shipping. I will never shop at Kohls again. This needs to be fixed ASAP. Everyone needs to get smart and start calculating their transactions when using KOHLS CASH.

Just recently paid off my Kohls charge credit card about 700 felt great, they had just raised my limit to 1500, which also felt great, then without warning ban they cancel and close my account. Called them and they claim they have no idea why it was closed. But then to re-open the account they want to run my credit, why my account was zero balance and was just doubled in available credit. So they refused to reopen my account unless I let them run my credit. They just lost my wife and me as customers. We have been customers for about 20 years.

I was in kohls today. I had got a 30% off coupon so I went to do some shopping. It was pretty terrible. Kept seeing things I liked for my son's birthday and granddaughters birthday but so much is excluded . Almost everything I looked at was either excluded or I was unsure if it was excluded. I spent absolutely forever trying to find items that I liked that weren't excluded. Totally more trouble then what it's worth. Not going to shop at kohls anymore. It used to be fun. Now just a hassle

At the Flint Kohls, Kim has got to be the rudest, nastiest cashier. She scolded an employee in front me, telling her i didnt get to use my discount when I clearly could. The red headed cashier apologized, even offered to get a manager, but i refused. She is ALWAYS rude and I don't care that she's been there 22 years, she should know how to treat people. Kohls no longer cares about keeping their customers happy. I shredded my Kohls card and will NEVER shop there again

Kohl's has systematically added more and more of its retail items to the "cannot use coupon for this item" list. Last order they sent 5 items to my house and sent one item to curbside pickup. What was once my favorite clothing store is now my least favorite. I got rid of my Kohl's card and will no longer buy from them. They need to bring back the bargains, they need to give full refunds on returned merchandise instead of Kohl's Cash coupons, or they will be the loser.

Used to shop here a lot as it was affordable with a 20 or 30% off. Now more than half of their items are excluded from the discount. You can get much better deals at Macy's Target and NY &Company.

So, I received 3 pairs of twin sheets over the holidays shipped from Khol's. I was NOT able to use 2 pairs as they were pink for a twin bed. I took them to my local Khol's store BUT because there was NO receipt in the package I was told NOTHING could be done. NO exchange, NO store credit, NOTHING!! This company used to take back ANYTHING without a receipt, as long as they could scan the product and determine it was theirs. NOT anymore!! So, here I am with sheets I can't use, but someone would most certainly want to purchase. I'm DONE shopping there. My online order was delivered to the wrong address. Can they NOT get ANYTHING right?!

ABSOLUTELY the worst customer service I have EVER experienced!!! Also, the policy of being unable to modify or cancel an order BEFORE it ever ships makes ALL the difference in why Kohl's is NOT the best place to order from!!! The best part?!? I am going to have to pay to ship the items back because the store is unable to return items bought FROM KOHL'S WEBSITE!!! BEWARE!!!! This is NOT the store to do with business with since they won't return their own merchandise at their own store!!! I have NEVER seen anything like this and would NOT shop with them EVER online if I knew this up front!!! They have MOST DEFINITELY lost MY business! There is something suspect about a store that operates under the same name but doesn't have the ability to properly handle their own transactions!!!!