Kohl'sReviews of kohls.com

i came in with gift cards for my birthday present from my son first off i was watched so closely by an employee not only did it make uncomfortable but just felt like i was being almost harassed for peat sakes i was trying on shoes! so i go to check out and they would not honor my sons gift cards the manager was almost rude as i was waiting they saw a thief just walk out the door alarms and all she said was oh well! and they kept demanding my phone number! i go to shop and i felt like a target for no reason, i WILL never shop there again you guys are horrible!

Kohl's is selling seconds. Everything I buy from them begins to pill quickly or it is poorly constructed and a pair of British knights shoes that I paid $45 for and have only had on for 4 months are splitting. They will not help me. They will not help me contact the supplier and I've been a Kohl's card customer since 1991. Never again, never never never. I'm going to close my account. Kohl's sucks!

Kohl's was a nice place to shop despite the high prices of non-clearance items however the Kohl's credit card payment services DO NOT allow their members / customers to utilize financial software like Quicken budgeting and payment software or Intuit's Mint (Sadly going away). Since I have a multitude of creditors and bill's like utilities, streaming services, etc. I set up Quicken to help me manage payments through my bank institution so I can keep up with payments and budgets for all my creditors. Kohl's is the only department store that will not allow me to add the credit card. Kohl's sure does not mind selling my personal information to anyone they choose but not this. I'm closing my card immediately and will never shop there again.

Ugh. Now I remember why I stopped shopping online at Kohl's. I changed my address online, selected my items (some store pickup other ship to me) and guess what, it is shipping to my old address. Immediately went to cancel the order and, no Ma'am, you cannot cancel the order even though it is going to the wrong address. Customer service does not help at all in either canceling the order or modifying the shipping address. WTH, is so hard about this? They tell me to have the wrong address return the items (WHAT???) OR once I receive the shipper information, contact them.

I bought a table online. It came damaged. They tried to charge my credit card account 90 some dollars. I called. They did nothing about it. I told them I refuse to pay it and canceled my card. Beware. It took them a month to pick it up.

I have had a charge card for about a year, last summer/fall there were a fraudulent charge on my statement, so I called immediately to get it taken care of, well here we are in February 2024 and the fraud department is still investigating. I don’t have patients for this. Their customer service is a bunch of woman who you can’t clearly understand and basically all they say is “I understand” and “I’m so sorry this has happened to you” well Guess what? I’m sorry also cause you have lost a potentially good customer.KOHLS get it fixed. I’M SO DONE!!!!!!!!

Rabi was awesome and he is definitely an asset to this firm. He was friendly, helpful and quite knowledgeable as he answered my questions. Keep the good work up kohls!

This is not about products purchased. This is about Kohl's shipping. You place an order, same day you recieve email, full order is ready to ship. But it is not (really) shipped for 4 days?? What's that all about?? DD