Koala HealthReviews of koala.health

Quick delivery

I receive meds for the past year and appreciate your service and reliability

DO NOT ORDER FROM THIS COMPANY. I received a promo code from my vet and a 3 months proscription for my dog. After three months I get an email letting me know another 3 months proscriptions is on the way. I called the company right away to let them know that I did not authorize the auto ship. They told me that it was already shipped and that they couldn't send it back. When I spoke to the lady on the phone she told me to just not open the package and send it back. which I did. now when I called back to let them know the supervisor was not helpful at all and told me i will not get a refund. I had to get my bank involved canceled my card and now waiting to see what happens. Please be carful with this company. Very miss leading and not helpful at all. Please check and make sure they don't sign you up for auto ship with out your approval. Get your medication from Publix or chewy they are the best. First time using Koala and will be my last. DO NOT ORDER FROM THEM.

Impressive customer service! My package came with a bandana for my pup and a handwritten note from the pharmacy! Medication arrived on time and I appreciated the special touches in the packaging!

My order is delivered in a timely manner, and I know from past experience if I have a problem or need information about a product there is always someone there to help me... I do have one problem with your shipping. I understand using recyclable paper products, but my box of heart worm meds was smashed again. The pills were fine, but the box obviously could not stand up to the PostOffice's machine. Also I liked it better when you included a treat for my pup...

I placed an order for medication and specifically requested refills every 6 months. However, your response changed the refill frequency to every 3 months, which does not match my original request. Please correct this as I would like the refills to be scheduled every 6 months as initially requested

This is the first time I'm using Koala, and let me tell you, living on the countryside of NC makes it difficult to pick up my dog's medicine. With Koala, our lives became easier; we do not need to be worried about the medicine. They shipped and delivered it on time, and it's much more affordable than the vet's office. We recommend them 100%. THANK YOU SO MUCH KOALA TEAM!

Quick and easy and always a good coupon code!