Koala HealthKoala Health is a pet health company focused on simplifying the healthcare experience for pet parents. We make it easy to shop for your pet's medications and health related products on our e-commerce website and we dispense and ship those products right to your doorstep. Please ask about our custom Pouch Packaging!
Koala Health (koala.health) has 136 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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camila M.
It took a long time to ship my orders, once shipped it arrived the next day or so. It only shipped after I called and reported the issue. My dog really needed antibiotics for this serious infection and it took over a week to ship.
Destiny L.
This was such an adorably packaged first time purchase from Koala Health! Shipping was fast and purchasing was extremely easy. Will be using this service as my new place for medicine!
Justin M.
I wish that you would adopt using UPS/FedEx versus USPS to speed up the delivery process.
Randy W.
Sofar sogood !
Buddy
I ordered my dog’s heart worm/other worm chewable. I was called about my order and I wasn’t going to be able to order her 6 months of meds because Skippy would be due for a blood test but I was able to order 1 pill. It took a long time to be delivered and I was not able to take my dog outside. I was not sure why it took over 8 days for her medication to be delivered.
Gwenn
The pricing for the meds I needed were good. The vet verification a d shipping time seemed slow compared to my usual online pharmacy.
Response from Koala HealthSep 29, 2025
Thank you for your feedback and for giving us a try. We will let our operations team know.
Janice C.
I was sent the wrong prescription. He needs the trio in order to prevent heartworm. I can return this one and need the correct prescription.
Response from Koala HealthSep 24, 2025
We are so sorry for the inconvenience. Our Customer Service team would like to assist and rectify this situation. Please contact [email protected] and they will be happy to assist and get you the correct prescription.
Redlions
when you got what you needed, you sent my product and goodies as well
Response from Koala HealthSep 24, 2025
We are so happy to hear!
