kittysuppsReviews of kittysupps.com

Response from kittysuppsMay 7, 2026

Hi Brenda, Thank you for sharing your experience so far. We understand the shipping wait was frustrating, but we’re glad to hear your cat has been accepting the product well , especially since picky cats can often be very sensitive to changes in taste or smell. Gradually increasing the amount is also a great approach, especially when introducing something new into a cat’s diet. Every cat adjusts differently, and some pet owners prefer easing into the full serving size over time. We appreciate you giving it a fair try and would love to hear an updated review later on after your cat has been using it a bit longer 🤍 Mariel from KittySupps

Response from kittysuppsMay 7, 2026

Hi Florine Thank you for sharing your feedback. We’re really glad to hear that you like the product overall. We also understand your frustration regarding the shipping time. Due to high demand and international fulfillment logistics, some shipments can unfortunately take longer than expected depending on the destination and courier processing times. We know delays like that can be disappointing, and we truly appreciate your patience. Thank you again for your honest feedback and support. Mariel from KittySupps

Response from kittysuppsMay 4, 2026

Hi Jeanie, We understand why this was frustrating. Being enrolled in a subscription you didn’t intend to sign up for, and then not being able to return the product as expected, isn’t how this should have been handled. If the return policy didn’t match what you experienced, that’s something we take seriously. You should also have full control over your subscription from the start. We also hear you on your cat not taking to the product, that can happen, and we know that’s disappointing. This isn’t the experience we want anyone to have. If you’re open to it, you can reach us at [email protected] so we can review your account and make sure everything is set correctly moving forward. Mariel from KittySupps

Response from kittysuppsMay 4, 2026

Hi Britney, We understand why this experience was frustrating. Being charged again unexpectedly and not getting clear responses when you reached out isn’t something that should happen. You should always have full control over your orders and clear communication around them. When that doesn’t come through, it creates exactly the kind of situation you’ve described. This isn’t the experience we aim to provide, and we’re taking feedback like this seriously. If you’re open to it, you can contact us at [email protected] so we can review your account and make sure everything is set correctly moving forward. Mariel from KittySupps