kittysuppsReviews of kittysupps.com

Response from kittysuppsMay 2, 2026

Hi Linda, Thank you so much for sharing this—we truly appreciate it. We’re glad you’ve gotten started, and we completely understand being excited to see how it helps over time. Many customers begin to notice changes gradually, so we’re hopeful you’ll start seeing some positive results soon—especially with energy and overall wellbeing. If you have any questions along the way, we’re always here to help. Thank you again for your trust and support—it means a lot to us. Mariel from KittySupps

Response from kittysuppsMay 2, 2026

Hi Jacek, Thank you so much—we truly appreciate it. We’re glad to hear both the quality and delivery met your expectations. That’s exactly the standard we aim to maintain. Thank you again for your support—it means a lot to us. Mariel from KittySupps

Response from kittysuppsMay 2, 2026

Hi Sally, Being told an order was canceled or postponed and then still receiving it shouldn’t happen. We’re really sorry for this. This wasn’t handled to the standard you should expect from us, and we take responsibility for that. You should have full control over your orders and timing, and once you requested a change, it should have been reflected properly. If you’re open to it, we’d like to personally review your account and make sure everything is set correctly moving forward, including preventing any further unwanted shipments. Please email [email protected] and reference this review, and we’ll take this on as a priority. Mariel from KittySupps

Response from kittysuppsMay 2, 2026

Hi Peggy, Thank you so much for your feedback—we truly appreciate it. We’re glad to hear the delivery went smoothly and that your kitty is doing well with it so far. We hope you continue to see positive results, and we’re always here if you need anything. Thank you again for your support—it means a lot to us. Mariel from KittySupps

Response from kittysuppsMar 23, 2026

Hi Leslie, We are really glad you spoke up, because your experience matters just as much and we would never want you to feel like you fell through the cracks simply because you found your voice in someone else's thread. What you are describing, an unopened product you didn't want to keep, and an offer that felt like it barely scratched the surface of what was fair, is not something we want to leave sitting unresolved. That 10% offer clearly didn't come close to making this right for you, and we completely understand why. So here is what we would love to do for you personally. We would like to refund you the full amount for the product and ask that you keep it, because we genuinely believe that once you give it a chance, you might be surprised by what it does for your cat. That is not us trying to wriggle out of anything, it is us genuinely wanting you to have a good experience with KittySupps after such a poor one. However, if that still doesn't feel right to you and you would prefer to return the product for a full refund instead, we are completely happy to make that happen too. No argument, no pushback, just a clean and fair resolution whichever way works best for you. Please email us at [email protected] and we will get this sorted for you personally and promptly. - Mariel from KittySupps

Response from kittysuppsMar 21, 2026

Hi Kim, we are so sorry. A delay that long on an order expected in days is genuinely unacceptable, and we completely understand why this experience has left you feeling the way it does. We also want to address the charge you're describing. We take any unexpected billing concern with the utmost seriousness, and we want to look into your account personally and make sure everything is resolved to your complete satisfaction. We do want to gently clarify for anyone reading that our support team is very much active and reachable at [email protected] every day. We would genuinely hate for you or anyone else to feel like there is nowhere to turn, because there is. We are here. Kim, please email us directly at [email protected] with your order details and we will personally review everything that happened, including the charge you did not authorise, and make sure you receive a full, clear resolution with no runaround. You deserve that, and we are not going to stop until this is right. - Anna from KittySupps

Response from kittysuppsMar 21, 2026

Hi Mary, we hear you, and we are truly sorry. Finding yourself in a subscription you didn't intend to continue, receiving a shipment without feeling like you had any warning, and then hitting walls when you tried to sort it out, that's a genuinely awful sequence of events and your frustration is completely valid. Cancelling should never feel like a battle. It should be simple, it should be fast, and the fact that it felt "almost impossible" to you is something we take seriously and want to understand better. We also want to make sure the situation with your return and any outstanding charges is looked at properly, by a real person, with fresh eyes. We don't want to leave you stuck with something you didn't want or a charge that doesn't feel fair. Please email us directly at [email protected] with your order details and we will personally confirm your cancellation in writing, review the shipment situation, and make sure you feel genuinely taken care of. You deserve a clean resolution and a real apology, and we want to be the ones to give you both. - Anna from KittySupps

Response from kittysuppsMar 21, 2026

Hi Mridul, A skeptic turned believer, honestly those are our favourite reviews to read! Brighter eyes and more energy are such clear, visible signs that something is genuinely working, and we are so glad your girl is showing you those results. That kind of transformation is exactly what we set out to create. We appreciate the honest note on shipping too, nothing flashy but it got there, and we are glad it did. We are always working to make the whole experience as smooth as possible from start to finish. Thank you for giving KittySupps a chance even when you weren't sure, and for coming back to share what you've seen. It means a lot. We would love to hear how she continues to do! 🐾 - Mariel from KittySupps