K HealthReviews of khealth.ai

When I was first looking for what my insurance company used as an online diagnosis tool, I didn’t realize a texting app had even been created. When I realized it was an option, I was so grateful. While I think the online “FaceTime” like diagnosis tools are nice, the texting option is even better because I was at work at the time and didn’t want to reveal any personal information to my coworkers by speaking out loud about my symptoms. So not only was it quick and easy, but it also maintained my privacy as well. I will definitely be using it again!

Just go to the doctor, they take your 30 dollars then just tell you to go to the doctor

K-Health does not have a sense of time. I had a scheduled appointment for 2:30 CST, and the provider did not start the chat until 3:24 CST. She waited a few minutes and ended the chat. This is very unprofessional and inconsiderate of others time.

Scam. They do not do anything. They just say wait or go to urgent care. I called, twice. The first time I was told nothing will be done. The 2nd time I was told it will be escalated. Not heard anything since then. Been 3 weeks.

Fast and efficient

I love being able to just tell a doctor my UTI symptoms and get a prescription called in ASAP. I know testing is necessary for some illnesses, but this is really convenient when you don’t need lab work done

Quick, efficient, 24/7 response if you need to get in touch with someone, also love that they help hone in on your ailments with a list of symptoms and others that come along with the ailment you're trying to get checked for yourself before speaking with a doctor.

This company is a scam. They take your money and they don't help you. I had a UTI. I get them often, and have for years and years. I know know KNOW when I have one. My own doctor is closed through Christmas, and I live approx an hour away from the nearest city that has a quick care clinic, so I reached out to K Health. One of their doctors goes over my obvious UTI symptoms with me, agrees I actually have a UTI, asks about what antibiotics were successful for me in the past, and I tell him. THEN he refuses to call in an antibiotic. He wanted me, instead, to go to a lab the next day, get a culture, wait for said culture to develop (it takes up to 2 days), send in a receipt from the lab to this doctor (for what idk), then wait to see if he decides to finally give me meds. It's laughable! Truly laughable! I ended up driving that hour to a quick clinic that night. I am happily destroying this UTI with Macrobid as I write this review, while I wait up to 2 days for culture to produce results for the quick care clinic. This is the way it has always been done for me. The benefits of online medical are actually terrific and a much needed service. Just find a different service than K Health. They just want your money for nothing.