K HealthReviews of khealth.ai

Response from K HealthDec 1, 2025

We sincerely apologize for the unacceptable wait time and your frustrating experience, which clearly did not meet the standard of care we strive to provide. We are very sorry that you left feeling unheard and that you did not receive the assistance you needed, especially after paying a fee. Your feedback is vital as we continuously work to improve our services and ensure a better experience for all our patients.

Response from K HealthNov 11, 2025

We are glad your Advair refill appointment was smooth, but we are genuinely sorry for the six-hour wait time and subsequent disconnection you experienced while trying to get help for your ear issue. We understand this was incredibly frustrating & want to apologize for the poor experience.

Response from K HealthNov 11, 2025

Thank you so much for taking the time to share your positive experience! We are thrilled to hear that you found the service quick, received good care, and appreciated the convenience of being able to complete your visit from home. Your feedback reinforces our commitment to providing accessible and high-quality healthcare!

Response from K HealthNov 3, 2025

We are very happy to hear that your meeting with the doctor was a great experience and that you found her to be very helpful. Our medical team strives to provide high-quality care, and your positive feedback about our providers is truly valued. However, the significant delay is a serious issue that overshadowed your entire visit. We sincerely apologize that the wait time estimate was inaccurate. We also recognize our failure to provide timely updates to keep you informed. We sincerely appreciate your feedback.

Response from K HealthNov 3, 2025

We truly appreciate your feedback! It's wonderful to hear that your experience with our physician was fast & efficient, and that you felt you received caring and pleasant service. We will make sure to share your kind comments with the doctor!