K HealthK Health is the first health app to offer personalized healthcare based on your symptoms and real people like you. Chat with a doctor, get diagnosis and treatment—no insurance required.
K Health (khealth.ai) has 1,510 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMedical Specialists · West Seneca, New York
Excellent
Medical Specialists · New York, New York
Excellent
Medical Specialists · New York, New York
Excellent
Medical Specialists · New York, New York
Excellent
1,510 approved reviews, newest moderated first
Tyrrell P.
0/10 would not recommend this company. The app is a disaster you wait on hold for 45 minutes and the reps are terrible Still trying to get my money back.
Response from K HealthJan 12, 2024
Hi Tyrrell, we're sorry to hear you've had a frustrating experience while navigating the app. Our records show you spoke with our Support team to resolve this, but if you have any additional questions or concerns please let us know at [email protected].
Damien B.
The issues I have are with the backend tech running K Health. There are some UI issues, coding bugs, and limitations that don't make sense. These are present in the video visit platform, the main website, website registration, user creation and provisioning, sign in, and credential handling. I'm not sure it makes sense to post this to your public reviews, as most users wouldn't understand the problems or even realize they were problems. If you do make this post public, here's something for the common user: Maybe try another telehealth provider for now, and come back to K Health when they've had some time to make some updates to the UI, UX, and backend operations.
Response from K HealthJan 12, 2024
Thank you for your thoughtful review, Damien. We would love to talk more to get a better idea of how we can improve that user experience for you. Please reach out to us at [email protected].
Chisa Calloway C.
The ability to get assistance without going to the ER or Urgent Care is amazing. Also the quickness in speaking with a provider and getting the meds that were needed. Keep up the great work!
Response from K HealthJan 12, 2024
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we were able to provide quality care with ease. Reach out to [email protected]; we'd love to keep chatting!
Aaron B.
The doctors and nurses are thorough and really seem to care.
Response from K HealthJan 12, 2024
Thank you for your review, Aaron. We’re so happy your visit with us went so smoothly! We agree: our doctors are awesome and are passionate about providing quality care for the whole of you. Reach out to [email protected]; we'd love to keep chatting
Judeine B.
I am so thankful for how quickly I can see a medical care provider! Things come up and scheduling appointments in advance is not always the ideal option. I only hope I can afford financially to stick with the service.
Response from K HealthJan 12, 2024
Hi Judeine, thank you for your kind review. We are glad that we've been able to add convenience to your care. If you have any questions or additional feedback, please don't hesitate to let us know at [email protected].
Chris M.
The doctor who treated me very well and was very patient with me
Response from K HealthJan 12, 2024
We’re so happy your visit with us went so smoothly! We agree: our doctors are awesome and are passionate about providing quality care for the whole of you. Reach out to [email protected]; we'd love to keep chatting
Lady D.
You would not work with me on the membership and the fee to be seen. Wasn't the greatest experience! Very disappointed and will never use you guys again!
Response from K HealthJan 12, 2024
I’m truly sorry if the update to our pricing caught you off guard. We will sometimes need to adjust our prices to ensure we are best able to meet the needs of our growing number of patients. We understand your frustration if you were expecting the previous price, and apologize again if you feel misled. If you have any questions, please let us know at [email protected].
Gretchen L.
I had never used this before and was hesitant. I knew I had a sinus infection and just needed antibiotics. It was Christmas and I figured there’d be no way I’d be able to get seen anywhere. I was able to list my symptoms, talk with a NP and easily get antibiotics prescribed. Feeling so much better now and so grateful for this seamless process
Response from K HealthJan 12, 2024
Thank you so much for your kind words, Gretchen. We appreciate you taking the time to share your experience with us and others — and we're glad we were able to make care convenient for you, especially on Christmas. Reach out to [email protected]; we'd love to keep chatting!