K HealthReviews of khealth.ai

2.61,510 reviews
Medical Specialists
n/a, New York, New York

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K Health

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About K Health

K Health is the first health app to offer personalized healthcare based on your symptoms and real people like you. Chat with a doctor, get diagnosis and treatment—no insurance required.

K Health (khealth.ai) has 1,510 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.

Also known as: khealth.ai
Website: khealth.ai
Category: Medical Specialists
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: January 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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K Health reviews

1,510 approved reviews, newest moderated first

Lance M.
Jan 5, 2024
I GOT DOUBLE BILLED
Had appointment on 12/27 gave all information requested including phone #. After 2 plus hour wait finally received an on-line visit. After about 1 minute was disconnected. Didn't receive a call back and was directed to resubmit my information.AND I STILL GOT CHARGED. 12/28 did the text message thing again after about a 2 hour wait I did text with a doctor and received great service. I was charged for this visit also
Response from K HealthJan 12, 2024
Hi Lance, we're glad that you were able to be seen, but we apologize for any confusion about your billing. Can you please reach out to us at [email protected] so we can follow-up and take a closer look at what happened?
K. E.
Jan 5, 2024
Amazing Doctor!
Dr. Duvivier was amazing and understanding! Thank you :)!
Response from K HealthJan 12, 2024
We’re so happy your visit with us went so smoothly! We agree: our doctors are awesome and are passionate about providing quality care for the whole of you. Reach out to [email protected] if you have any additional feedback; we'd love to keep chatting!
Kyira
Jan 4, 2024
Definitely recommend
I’ve used this app over the past year and each experience has been very helpful. Great communication and no extended wait times.
Response from K HealthJan 12, 2024
Thanks for the awesome review. Kyira. We work hard to meet expectations like yours, and we’re happy to hear we were able to provide quality care with ease. Reach out to [email protected]; we'd love to keep chatting!
maria J.
Jan 2, 2024
I haven’t been able to move forward and…
I haven’t been able to move forward and I feel ignored . The 30th and today no response to any of my emails or messages on the app .
Response from K HealthJan 12, 2024
Thank you for your review. I’m sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention. Please send us an email at [email protected] so we can review your case and see what happened.
Tiffany B.
Jan 2, 2024
It started out a great service
It started out a great service. Now it's impossible to cancel unless you block charges directly from your bank account. The price has gone from $20 a month to $49 a month and they want you to pay 3 month at a time. The clinicians are rude, and will try to avoid actually giving you anything even basic antibiotics. I tolerated poor treatment for two years before it simply became more expensive to use this app than to go to an urgent care.
Response from K HealthJan 12, 2024
We're if the update to our pricing caught you off guard. We will sometimes need to adjust our prices to ensure we are best able to meet the needs of our growing number of patients. Please follow-up with us at [email protected] if you have any additional feedback, we would love to hear from you.
JStrat
Jan 2, 2024
A quick
A quick, easy, and straightforward way to care for a small thing, cold sore.
Response from K HealthJan 12, 2024
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we were able to provide quality care with ease. Reach out to [email protected]; we'd love to keep chatting!
Cherrias J.
Jan 2, 2024
Better service through Khealth
I really like that the company is well in providing care for those in need of assistance. At this time I do not believe there are any issues with improvement. However, there are always new ways to grow and develop, especially when a corporation has has had diligence in excelling. Thanks for being in business for us!
Response from K HealthJan 12, 2024
Thank you for your review, Cherrias! If you have any additional feedback or suggestions on how we can improve your experience, please let us know at [email protected]. We would love to hear from you.
Todd M.
Jan 1, 2024
The first time that I used it and I…
The first time that I used it and I can’t say enough good things it was simple enough didn’t have to leave the house except to go pick up the prescription. Made my recovery time much faster in my opinion. Thank you so much for the great job you do. Have a great new year.
Response from K HealthJan 12, 2024
Thank you so much for your kind words, Todd. We appreciate you taking the time to share your experience with us and others — and we're glad we were able to make care convenient for you.

K HealthReviews of khealth.ai

About K Health

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It started out a great service

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Better service through Khealth

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About K Health

About these reviews

More in Medical Specialists, New York

Universal Chiropractic

Trifecta Med Spa

Mymee

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K Health reviews

I GOT DOUBLE BILLED

Amazing Doctor!

Definitely recommend

I haven’t been able to move forward and…

It started out a great service

A quick

Better service through Khealth

The first time that I used it and I…