K HealthReviews of khealth.ai

The worst chat ever. I am out of town and having symptoms of sinusitis. After 2 hours of waiting. I receives a long generic explanation as well as home remedies that related to upper respiratory issues; which I do not have. I was advises since my symptoms started a few says ago I cannot be treated with meds and was sent what appeared to be generic home remedies for symptoms I do not have. I will definitely dispute these charges and file a complaint with this company. One star is definitely giving them more credit than they deserve.

I made an appointment for an eczema like rash on my chin and the doctor would not treat me. She told me to see a primary care doc for lab testing

Was on hold 3.5hrs and never did get treated, it was worst experience!!!

I had food poisoning. It took over four hours after I paid to “speak” message with a clinician. Four hours of intense vomiting, sweating, chills etc. once I heard from the clinician it was very fast. I could have gone out to a doctor and been back home twice in the Time this took. I see no reason to not just get out next Time for care in a timely manner.

I literally waited for hours for them to tell me to . Go to a urgent care . It’s literally a scam . And people need to go and sue them . It’s literally fraud

Ridiculous scam. They just take your $35 and tell you to go to a real dr. Don't be stupid like I was and waste your money.

THIS IS NOT A VIRTUAL DOCTORS APPOINTMENT. You will not get a script for anything with these "doctors" bc they don't see you. THIS IS NOT A VIRTUAL DOCTORS APPOINTMENT. You put in some info pay them and they get someone on they call a doctor text you to get some over the counter meds like you aren't already doing that. I needed antibiotics. I have strep throat and what feels like an ear infection. Every urgent care around me had a three day wait for appointments. Yes that makes no sense for an urgent care but apparently now they're taking appointments. I didn't want to go to the ER and get a $20k bill for strep. I didn't want to wait 3 days to see an urgent care, I tried minute clinic cvs and they were a 3 day wait too. I made an appt with my Dr but they couldn't see me for a week. So I find this place. It starts you with you have a 5 min wait, then 25 min later the timer jumps to 1h 51 minute wait got down to 30 minutes then jumped back up to an hour and a half. However long later I find out it's not a video call. She texts me her pics and credentials and tells me based on my answers to take Tylenol, Motrin, throat spray and that's all they can offer. Thank you for stealing my money and waisting my time. I'm worried it may be a complete scam. I had to get "verified" by sending in a copy of my license. I hope this place isn't stealing identities too. STAY AWAY. There are real virtual drs out there. I've been to others I just didn't remember the website I used for my son a few weeks ago. She got on the line with me didn't ask me for verification of anything like that aside from them asking me if I wanted to pay cash or use our insurance before I saw the Dr.

If I could give 0 stars I would. Do not waste your money. They will not prescribe anything but will diagnose you and tell you to go to an in person clinic. I have a sinus injection - I know when I have one and it take antibiotics to clear. I wasted my time and money and this is clearly a problem with K-Health. This is the 2nd time it’s happened to me. Never again.