KeychronReviews of keychron.com

I see alot of hate comments on this company and I seriously don't know why. I paid the 150$ and diffiently got what a paid. What an amazing keyboard, if this one breaks I will surely come back!

I was wondering to buy a Keychron keyboard but the shipping cost of 20$ stops me to buy it. Then I found a colleague that also want to buy one, so we did an order to divide the shipping cost.... 2 keyboards in cart raised the cost to 37$ :O Ok, we bought them anyway and now, about 2 weeks after we placed the order, still I haven't my keyboard. 37$ of shipping cost and more than 2 weeks to receive my order, it's ridicolous. I asked to the customer service information about the high price and he told me that it depends on the weight of the pack.. Can 2 keyboards raise in this way the shipping cost? It's ridicolous. The customer service also confirmed that it's a really high price, so why don't you do something to fix this bad experience?

Worst company to deal with for one of terrible products, keys noisy, faulty keyboard got, on return didnt get my full amount, even postage cost also paid from pocket, never again. Such price not worth it

It's really a great keyboard! It's really ecstatic typing this review with this fantastic keyboard and it is much better than any mechanical keyboard i have ever used for my mac and affordable too. I have no complaints. It's just really a great item! Once shipped in a couple of days, the item was delivered very fast through DHL Express.

Great keyboard, awful customer service. The keyboard works well, but the company has not responded to any of my messages (either on their website or via email). (I wanted to tweak my order and they just ignored me).

I bought Keychron K8 RGB keyboard with brown switches about a year ago. And from the beggining, I've already faced with problems. After a week of usage I've discovered a bug: F-keys and row of 1-9 numbers were triggered simultaneously(so when I press, for example, F1, key with number 1 activates too). This bug was definitely a problem with the microprocessor. I've conctacted with keychron support and they offered me to replace this keyboard, and while I was thinking would this work for me, this bug suddenly dissapeared. I still had a desire to replace keyaboard, but I also had an urgent need in keyboard for a while, so with time I've forgotten about this thing (and the bug didn't reappeared). Everything was good, but 12 months later I've faced with a new bug! Unexpectedly all right column of keys has stopped responding to pressure and had wrong lightning color. And after 2 days another column of keys somewhere in the middle has failed. I've contacted with support again and of course they hasn't offered to replace keyboard (because one year warranty just expired). They have said only that it may be a problem with PCB connect. So, I had no choice but to use the local service center in attempt to fix the keyboard. And what they've found in the keyboard shocked me. There has been flood traces of something sticky in the left side and in the right side of the keabord with area of about 5x2cm for each trace (but there haven't been any traces on metal frame or keys or switches and I'm pretty sure that I didn't spill any liquid). And microprocessor has been extremely hot and has had some other problems. Service center couldn't find replacement for microprocessor nowhere, so they were not able to fix my keyboard. So, now I had to buy a new keyboard and it definitely won't be Keychron. I'm very dissapointed by them.

The worst company I bought a technological thing, They sent a faulty keyboard, then it started not to work, BUT they don't accept any return refund or replace !!!! Stay away from this dodgy company !!!

I just love my new Keychron K3 V2 Nordic ISO edition. I ordered it with the low-profile optical keychron red switches and then a bag of brown switches. Both feel great to type on. The battery life seems to be around 3-4 days with the RGB turned on. (8-12 hours a day) The build quality is just perfect, and so is the price. The delivery was pretty fast when you consider it was shipped from China (1-2 weeks). And even though the VAT wasn't prepaid, it went straight through customs without any additional fees. Luckily I haven't had any need to contact their support, as I can see from the other reviews that they should be pretty bad.