KerdomReviews of kerdom.com

Seems to be a very nice chair and is comfy and looks nice. Building it was super easy and to the point which I greatly appreciate! It took no longer than 10-15 mins to assemble. very happy

This is a very good chair and just what needed. It is attractive. I couldn't believe the price. I'm sure this chair will last me for 5-6 years. You can't go wrong with this purchase.

A happy medium. My son was excited about a gaming chair and I wanted him to have an ergonomic chair for gaming and school work. This chair met both requirements. Was easy to assemble and comfortable. Does not have the ""flash"" of a gaming chair but is litter and has a smaller footprint.

I've been trying to get in contact with them for over a week about a remote replacement for one of their walking pads. I've emailed them as well as contacted them through Tiktok where I bought it and they refuse to respond. Beyond unprofessional and a horrible experience with them. I'm unable to use their product without a remote.

I have a new Kerdom wheelchair and have called the Kerdom customer number twice with no response. The instructions of how to turn off "Look out reversing" should be in the instruction manual. It is irritating and Kerdom won't respond.

I ordered an electric scooter 3 weeks ago based on the fact that their website says it will be delivered in 5 days. I still have not received it. I emailed them and was given some cockamamie excuse about a delivery issue but was told it would ship out on March 6th. After reading these reviews, this seems to be a common practice of this company. I emailed them today and told them that if i don’t have my scooter in 3-5 days, I will be canceling my order. I will also report them to the BBB. Very deceptive business practices.

I ordered a mobility scooter from them, they day Fedex dropped it off I immediately brought it in the house and opened the box, upon opening I seen the whole front was broke, the plastic I guess you would say body was broke all the way across, and the back end was scuffed up. I immediately went online to find contact info and called the number which no one answered nor could you leave a message. I emailed support and sent all the pictures and never got a reply. I went back online and found a warrenty link so I used it trying to reach someone with the company and still no reply. I tried emails and phone calls for 2 weeks then I reached out to Better Business Bureau. I filed a complaint with them and they told me they had two weeks to answer...on the last day of their two weeks they finally replied saying we have already placed and order to ship out another one when they are back in stock and offered 50.00 for my trouble I refused the offer due to it was ordered for a trip we were taking and the new one would not be here in time so I wanted to just return and get money back. then two weeks later they resond and want me to verify shipping address so they could email me the label, I did that then a week later the responded and wanted pics of the box to make sure it was shippable, I sent those, then a week later they wanted the pictures again, so I sent them now it has been two weeks again and I still have no shipping label. I have did all the necessary step my credit card wanted me to take so now I have filed with my credit card to reverse the charges since Kerdom refuses to to be of any help in returning this. I can't even use the scooter with broken plastic because we have since discovered that how ever it was dropped to break the plastic it bent the axel on the front wheels so the scooter is totally useless.

Placed my order 3 weeks ago and was told it would be 3 days delivery. They take you money and then dont send the product. Despite chasing I still havent received my product or a refund. Would advise to shop elsewhere....