J C.
Ordered braces
Ordered braces. Trying to get them to send an rma is almost impossible. They don't answer the phone hardly either. Won't do business again with them. Filing complaint and disputing charge now with bank card.
Shop-Orthopedics is a leading provider of DME medical equipment with more than 30 years in the business. We pride ourselves on excellent customer service and rapid delivery times. We can even bill your insurance company! For any questions, please email [email protected] or give us a call at 855.618.5610 for assistance.
Shop Orthopedics (shop-orthopedics.com) has 530 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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J C.
Ordered braces. Trying to get them to send an rma is almost impossible. They don't answer the phone hardly either. Won't do business again with them. Filing complaint and disputing charge now with bank card.
Denise J.
LIES! Their products do not live up to their hype! I spent $80.00 dollars on a cheaply made knee brace that did not support my knee. I sent it back with every thing and now I am un-patiently waiting on my refund!!!!! P.S. I also had to spend $20.00 to spend this cheaply made brace back!
Christopher S.
Do not order from this company!! My neck brace said 3-4 days and now it’s 12 days with nothing to show! BBB complaint will be filed
Bryanna B.
This company is terrible. I ordered a $360 brace that did not fit my shoes. Returning was difficult as it is because they would not provide a shipping label. They told me I needed to return at my own cost and label. I sent back via USPS weeks ago. Don’t even bother calling — they’ll never answer and they’ll never call you back. I’ve emailed numerous times and the only response I ever got was asking for a tracking number in order to process the return. I was never told I would need one and therefore did not ship with a method in order to obtain one. Big mistake. Now, they will not respond to me. I have filed with the Better Business Bureau and they never responded to that inquiry either. They will get away with robbing you.
Jason A.
Wouldn't work with me on wrong size. Snarky responses.
Anja M.
The item I ordered was not even shipped after 48 hrs, so I canceled the order. It simply disappeared from my account, but no money was returned. Customer service was not reachable. They are fraud. Don't buy from them
Oman
Love this store for fast delivery, good products, nice website strongly recommend.
Mike C.
The service is good, the product is great, and the delivery was really fast. I totally recommend it!