KerdomReviews of kerdom.com

This is a fraudulent scam “company”. Ordered a wheelchair for my sister on May 9, 2025 on pre-order with the understanding it would be shipped mid-June. I reached out in June to check and was told there was a delay in shipping and it would now ship July 15th. They even offered a $100 credit for the “inconvenience”. Fine. Considering they were communicating, and sent me a credit, it put me somewhat at ease. Fast forward to July 15th, I reach out again. They don’t respond but I get an email on July 22nd saying my chair has shipped. So I think ok great! NOT GREAT. For the following 2 weeks I checked the tracking status for shipping which never progressed past “label printed” for 2 weeks. While I called (no one will ever answer), left voice messages. Texted, per their website instructions. Emailed. ZERO response. It is now 3 MONTHS since I ordered the chair, and the rep “Kevin” went from responding to each email to complete radio silence. My guess is this is not even a company, but one person who sends out just enough products to maintain semblance of trust, and the 50% acceptable rating to keep people buying and taking the chance. The rest they never send, and pocket the cash. And let unsuspecting buyers deal with the headache of disputing with their credit card company. What do they care? They got paid. Never mind that they are stealing from people who can’t walk. Truly disgusting. Stay FAR FAR AWAY from this company. Don’t say I didn’t warn you.

KD22639 order number for a wheelchair that I placed and never received. Called company 4 times, no one answered left 4 messages, no return calls, emailed no return calls, went to website and left message and no response again. This is fraud.

the service was too good and the anttention better. the product has very good quality

The foldable electric wheel chair arrived with a 12ah battery and I ordered, and paid for the 20ah battery. They never answer the phone. Never reply to emails. I cannot get hold of them to either ship the correct battery or to get a return authorization for the product. I should have read more reviews before buying from them. Avoid this company at any cost.

Excellent chair! The minimal assembly required was simple, all the bolts and pieces fit exactly and cinched in tight! I’m very pleased with my KERDOM chair! How do I ad a picture?

Hice un pedido el día 1/07/2025 con entrega de 2-4 días hábiles desde la fecha de compra. Desde entonces NO he recibido ni siquiera un número de seguimiento, un correo que me confirme el estado del pedido o algún enlace donde pueda tan siquiera comprobar el estado del pedido. He intentado ponerme en contacto con ellos y no han dado señales de vida. Actualmente no sé si recibiré la silla. NO SON DE FIAR.

Kerdom has been great regarding any issues we've had with our order. The chairs have endured extensive daily use and remain in good condition. This is a significant investment, and our company looks forward to many more years of use. Thank you!

"Solid chair with easy assembly. It includes an easy-to-follow instruction manual. I'm 6'1"" and 215 lbs, and the chair fits me well. The armrests are comfortable and adjustable.I do have a couple of negatives. As another reviewer mentioned, there is no back or lumbar support. I ended up having to purchase a lumbar pillow because, when reclining, the chair can become uncomfortable. Additionally, the neck pillow is too soft and provides no actual neck support—I can’t tell the difference between using it and not."""