KerdomReviews of kerdom.com

I love my scooter haven’t used it outside yet works great around house. Customer service has been A + it takes a day for them to call back, my son said they are probably in another country they answered all my questions.and were very helpful the manual is so easy to understand and I love that you get an extra key.I have recommended this company to two people.After much research they are the best and I forgot shipping was so fast. Don’t buy anywhere else. ******

This electric wheelchair is perfect for anyone who wants a mobility device that's both functional and stylish.

Comprada silla. No dan respuesta del lógico de no entregarla. Solicito cancelación del pedido y tampoco. El chat es imposible den respuesta Es un fraude de tienda

After countless emails, I finally received return labels for the two chairs I purchased. The items were returned and received on December 18, 2024 (order #KD11284). Since then, I’ve been chasing them for a refund. It’s now February 2, 2025, and I still haven’t received my money. Dealing with them has been a nightmare. Avoid this company at all costs!

It takes a lot for me to go out my way to write a review. Do not engage this fraudulent company in any way. As numerous others have reported here, they actively go out of their way to ignore emails. I purchased an item in November. As it was a gift, and with no shipping notification I instructed them multiple times to cancel the order and refund. No response each time. Two+ weeks ago by and despite having instructed to cancel and refund, they ship the item. Multiple emails once again reiterating I had cancelled this order and demanding a return label. No response. If you like donating money to mouth breathing scammers operating a drop shipping business, by all means, send them your money. Otherwise, do not engage edit after their reply: Kerdom, thanks so much for confirming what I told my bank about - that you do not respond to emails, that you do not heed demands, and that you did not supply a return label. Your message has been forwarded to my bank, who tells me that you lied to them when I disputed the charge, with no other recourse. I look forward to you unavoidably losing the dispute :)

He querido hacer la devolución de la silla, porque al probarla no se hacia cómoda para mi espalda. Al principio me contestaron queriéndome ofrecer otras opciones, pero finalmente les conteste que quería la devolución. Desde ese momento dejaron de contestarme los mensajes.

Have tried for 31 days to get a prepaid label and refund. 13 emails to kerdom. 5 different times they rep,Jed they would send a label in 1-2 days. They never have, seldom get a response. Kerdom is dragging out holding to their warranty and refipubd guarantee. I am out the money Kerdom promised to refund. Terrible service and response.

We ordered two chairs from Kerdom. The website said we could return products. Both chairs are uncomfortable to the point of being unusable. We have sent multiple requests to return the chairs for three plus weeks. No response from Kerdom support except auto replies promising a response that has never come. We feel deceived by Kerdom.com which promises easy returns. Update: After 5 weeks Kerdom finally replied and asked if, to save shipping cost, I would accept a 50% refund and keep the chairs. I was dreading taking them apart and packing for shipping, so I agreed. I received the 50% refund to my card. I wouldn't do business with them again.