Larry
I downloaded the app and set up Airvet
I misunderstood the download and join instructions and Kanguro helped me through the setup and were very patient and knowledgeable. Excellent customer service as usual.
Response from Kanguro InsuranceDec 9, 2025
Thank you for your feedback! 🌟 Our Airvet service is completely free for Kanguro customers. To access it correctly, make sure to use the unique code shown inside your Kanguro app—there you will also find the step-by-step instructions to activate the benefit. It’s possible the app showed a subscription price because the code wasn’t applied during setup. Once you enter your Kanguro code, the fee disappears and your access becomes free. If you need help or prefer personalized assistance, please feel free to email us at [email protected] — we’re happy to guide you! 🐾💙



