Kanguro InsuranceReviews of kanguroseguro.com

Response from Kanguro InsuranceSep 30, 2026

Hola Yolmar, Gracias por compartir tu experiencia. Entendemos tu preocupación ante un aumento en el costo de tu póliza. Las primas pueden cambiar al momento de la renovación debido a distintos factores de tarificación y ajustes en los costos asociados a la cobertura. Lamentamos que la explicación que recibiste al comunicarte con nosotros no haya sido lo suficientemente clara. Queremos ayudarte a entender mejor tu renovación y revisar contigo las opciones disponibles. Puedes comunicarte con nuestro equipo de Customer Service al 888-546-5264, por WhatsApp al 305-724-1447 o escribirnos a [email protected] para que podamos revisar tu caso en detalle. — Kanguro Insurance

Response from Kanguro InsuranceFeb 12, 2026

Hi Aleyda We’re truly sorry you’re going through this. We know how upsetting it is when your pet isn’t feeling well, especially with something like an ear infection. We’d really like to better understand what happened and review your case carefully. Our team will be reaching out to you directly to make sure you and your pet receive the support you deserve. If you prefer, you can also contact our Customer Service team at [email protected] or 888-546-5264 — we’ll be happy to help and clarify anything you need. The Kanguro Team 🦘

Response from Kanguro InsuranceJul 30, 2025

Hi, we’re sorry to hear the process took longer than expected and that the reimbursement wasn’t what you anticipated. Our goal is to always be transparent and fair with our claim evaluations, and we’d love to review your case in more detail. Please reach out to us at [email protected] or call us at +1 (888) 546-5264 — we’re here to help and make sure you fully understand the outcome. – The Kanguro Team 🦘