Kanguro InsuranceReviews of kanguroseguro.com

Response from Kanguro InsuranceSep 9, 2025

We’re truly sorry for the frustration this has caused. We understand that some of your claims are still pending, and we want to assure you that they are being prioritized by our team. Our goal is always to process claims as quickly and transparently as possible, and we appreciate your patience as we work to resolve this for you.

Response from Kanguro InsuranceAug 4, 2025

Hola Martha Lamentamos mucho que tu experiencia inicial para comunicarte con nosotros no haya sido la mejor. Nuestro compromiso es estar siempre ahí para ti y tus mascotas, Blue y Mila 🐶🐶, por eso valoramos mucho que nos compartas este tipo de situaciones. Nos alegra saber que finalmente una de nuestras agentes pudo ayudarte y brindarte un mejor servicio. Seguimos trabajando todos los días para mejorar nuestros tiempos de respuesta y asegurarnos de que recibas la atención que mereces desde el primer momento. Gracias por confiar en Kanguro 🧡 — El equipo de Kanguro

Response from Kanguro InsuranceJul 30, 2025

Hi, we're truly sorry to hear about your experience. We understand how important it is to have real people available when you need help, and we're actively working on improving both our support and app experience. Please feel free to reach out to our team at +1 (888) 546-5264 or email us at [email protected] — we’re here to help and would love the opportunity to make things right. – The Kanguro Team 🦘

Response from Kanguro InsuranceSep 11, 2024

Hi Andrea, Thank you for your feedback. We’re glad your dog is healthy. We understand that insurance costs can be a concern, especially if routine care isn’t covered. If you’d like to discuss your policy or explore more affordable options, please reach out to us. We’re here to help! Best, Kanguro Insurance Team