JPMorgan Chase & Co.Reviews of jpmorganchase.com

Worst business banking experience ever. They don't care about you or your business.

Terrible experience with new account opening unit. JP Morgan wealth management insists on obtaining a copy of my SSN card and DL for AML/CIP compliance. AML/CIP regulation DOES NOT require an institution to obtain and keep copies of ID documents. Only need to have them reviewed and confirmed. This can be done in a branch in person. JP Morgan’s decision to keep copies puts a person at risk for identity theft. I would avoid ANY bank that takes it upon themselves to put you at risk when not needed. Needless to say I opened my account elsewhere.

I was promised a new debit card in 48 hours and it arrived in 24 hours Now that’s customer service Being a chase alum this makes me happy

How could this ceo feel like this????? What if we all move our accounts since he feels tariffs are so good

This useless bank kept my hard-earned money for 40 days as an intermediary bank in a SWIFT transfer and finally decided to return my money to the original account after 40 days without providing any reason and after making multiple complaints. AVOID them at all costs!

Although they mention several times in their on hold message about how much they strive for great customer service, nothing could be further from the truth. I was disconnected no less than four times when attempting to file a fraudulent claim on my credit card.

SHAME ON THIS SCROOGE!! You need to HELP Elaine Silverberg!!!

The hiring process is a complete waste of time. They pull your record from two decades ago, then require you to provide the same documents. Which in most cases is a waste of time, the criminal background is going to reflect the same charges if any. Why make us provide documents from twenty years ago just to tell us we failed the background check? When you knew it wouldn’t pass in the first place. Ten years is understandable but requiring someone to provide documents from twenty years ago and then base your offer off what those documents say makes no sense. If you even have a parking ticket in your name from two decades ago don’t even bother working here. Don’t even waste your time trying to submit documents from twenty years ago. Once an employer ask you for historical documents, kindly decline and move on to a better opportunity.