JPMorgan Chase & Co.Reviews of jpmorganchase.com

For a disputed transaction on my CC Chase ruled in favor of Turkish Airline. TK stated that I was a "no show" even though I provided the Check-in tickets and the baggage labels issued by TK. I got to the gate last minute right after the gate closed and the crew of four TK employees refused to cooperate with their colleagues on the plane to let me on the plane so I could attend my mother's funeral in Europe ! The Turkish Airline lied about the situation and Chase did NOTHING about it. Their investigator didn't bother to ask the merchant to verify my statement and look at the recording for that flight. I am pulling out slowly my money out of their bank. This is what you get for banking with them for over two decades. A foreign company will always win over the American Citizen's business.

THE AI BOT-DRIVEN PHONE AND TECHNO SYSTEM AT CHASE BANK IS SO HIDEOUS! I HAD TO TEMPORARILY SET ASIDE ALL MY DIGNITY AND EVERY FIBER OF MY HUMAN ENTITY TO REPEAT OVER THE PHONE A VOICE VERIFICATION PHRASE FOR A CHASE BANK BOT! WHAT THE HELL IS THAT?! CHASE BANK HAS ALLOWED BOTS AND AI TO BE THE MAIN CONDUIT THROUGH WHICH CHASE BANK CUSTOMERS CAN GET HELP. I ASKED A HUMAN CHASE BANK EMPLOYEE TO REMOVE SOMETHING FROM MY BANK ACCOUNT, BUT THE AI-DRIVEN CHASE BANK SYSTEM WOULD NOT LET THE HUMAN HELP ME! HORRIBLE AND HIDEOUS DO NOT ADEQUATELY DESCRIBE THE AI BOT-DRIVEN SYSTEM AT CHASE BANK AND MOST OF THE WORLD NOW! HEEEEELLLLLP!!!

i sent my money from my Wise to my ukrainian bank account using swift, as a correspondent bank Wise chose JP MORGAN CHASE CHASU33XX , its been 12 days since payment were made, by tracking services of JP Morgan it shows that money are stuck on JP Morgan side and it's waiting for some soft of documents. Contacted Wise and they told me that they provided needed things on last Friday, payment is still stuck there. Now JP Morgan ignores any letters from Wise and just holding my money for no reason , they don't have support if u are not users of their bank, their social agents just say to talk to Wise. Loop. I m going to fill up complaint on bbb.org. Stay away from these people, seems like a honeypot.

Working with a JPMorganChase advisor and the estate team proved to be so extremely poor that just seeing an ad for the company triggers a trauma response. We've never in our lives seen a company hold onto money, wills, trust and estate documents and not release information. We have an excellent credit rating and we were treated like terrorists with the information we had to provide. Claiming a small inheritance from my mom's estate took almost three months. Their computer software is very shaky and hasn't been updated in forever. That resulted in having to submit paperwork over and over and over. We couldn't wait to drain that account and fade them out of memory forever. We have a couple of friends who have promised to knock us upside the head if we ever get dementia and forget that we NEVER want to do business with Chase. They're so big that nobody can right that ship. Let them enjoy doing business with their Jeffrey Epsteins - they deserve each other.

Chase bank protects their scamming customers. One of their customers ripped me off and left me homeless. Chase bank was made aware of it the same day and don't give a damn at all.

Deeply Disappointed — Worst Experience Ever I am beyond disappointed with the unprofessional and unethical practices of JP Morgan’s home loan department. Communication was virtually nonexistent, and when I did finally receive updates, they came at 7PM with bad news and zero accountability. For a bank of this size and reputation, the lack of responsiveness and courtesy is absolutely unacceptable. This has been, hands down, the worst company I’ve ever dealt with. I would never recommend them to anyone seeking a home loan. I will be closing my accounts subsequent to my home closing. Do better Chase. You suck

I was on a Sunday vacation with no access to my local range which I have been with. Customer experience and the answers that I received without being able to go to a branch manager was ridiculous and almost rude, the words that they used to describe my situation was horrendous with slight allegations. This actually went on for several days while I was in Mexico and had no defense. It was all over a check that cleared the other bank. Chase was not releasing funds based on suspicious activity. And again I couldn't defend because I was out of the country. I spoke with many representatives. Several of them were fantastic and promised to get them fixed while others or counter protective.

WORST BANK EVER, THEY ARE LITERAL FRAUDSTERS I'M A MERCHANT AND I KEEP GETTING SCAMMED BY CLIENTS PAYING WITH CHASE JPMORGAN THAT DO CHARGEBACKS AND KEEP WINNING THEM WHILE WITHOUT PROVIDING ANY PROOF THIS BANK IS LITERALLY HELPING WITH CHARGEBACK FRAUD