JPMorgan Chase & Co.Reviews of jpmorganchase.com

For extra security, on July 28,2026, I decided to purchase a cashier's check at my local JPMorgan Chase branch at 1420 W. Southport Rd. in Indianapois IN. I called and spoke with Katie at the branch, who verified a lot of my personal information before telling me there would still be a fee for the cashier's check. I explained that the branch manager at 111 Monument Circle in Indianapolis had already voluntarily told me there would be no fee because we had fairly high-deposit accounts with Chase and rarely ever needed services, but she insisted there would be a fee. I called back and spoke to the branch manager, who said there would be no fee for the cashier's check. I stopped by the branch later that same day to get the cashier's check and was told there would be a fee. I explained that the branch manager had said there would be no fee. He left the counter to speak with the manager, returned and said she'd be with us shortly. We waited while 3 and 4 customers lined up behind me. The teller was ready to ask me to step aside while he waited on the others since he was the only teller behind that counter. I went ahead and paid the fee. The following morning I read how in 2025 Chase took in like $57 billion in revenue but only gave like $400 million (roughly 0.7 percent) in actual monetary contributions to charitable organizations and the community, and I thought of documentaries I'd viewed about the historical Gilded Age ruthlessness of financial kingpins like JP Morgan in some of his business dealings, and I decided I'd rather keep that $10. So I called the branch back and spoke with the branch manager, who had the authority to override the fee. While I certainly appreciate the branch manager's kindness and help, and listening to me, in my humble layperson opinion Chase as a federally regulated (hopefully still!) financial institution needs a lot more consistency across its branches in its everyday business practices. And I'd also be pleased to see JPMorgan Chase and other major financial players really step up to the plate to start doing better and giving back more to the communities that have given so incredibly much to its bottom line.

Definitely one of the titans in the global banking industry. JP Morgan represents a unique blend of financial expertise and expansive servicws. There is no denying in the fact that it is one of the largest banks in the world, but they still can cater to smaller budgets and smaller retail clients in terms of notional amount of deposits or monetary savings/belongings. Their customer service is generally reliable in almost all the countries and jurisdictions they operate in. They provide support for a large spectrum of financial inquriies, issues. I don't know much about their services for high-net worth and ultra high net-worth individuals, or institutional services like market making or hedge fond like risk business, but i have heard good things about it as well. They are, afterall, like a powerhouse in their own industry.

Overall the service was delivered on time, and as per the requirements

Chase is one of the better online banks we've worked within an industry saturated with customer service incompetence. When I received a defective product and the seller balked at refunding in the return process I filed a dispute and Chase did an immediate chargeback. The funds were in my account the next day. The website is state-of-the-art for direct deposits and transfers to external accounts such as Ameritrade and Zelle Quick Pay and pending funds are usually listed as available right away.

First, I think it's worth mentioning this review is in regards the Retail Banking section of Chase. The one advertised in the UK in a recent campaign in which they boast that there's already 56 Million Americans enjoying the service. The service is for a straight forward Current account, Savings account and a Round-UP account. I've only been sign. up for a little while but the process of opening the account was so straight forward I couldn't help myself but to let people know how good it was. Keep in mind this is a savings account that offers 2% APR and the round-up account offers 5%! The regular current account offers 1% cashback too. I used to use my Amex for all regular purchases for the 1% cashback they offer, but there are so many places that don't accept Amex. So now I get it on my regular spending straight from my current account! How cool is that?!

I have been w chase for 3 years now and they have kept me afloat w there helpful employees and policies. I don't have a lot of money but I trust it to chase.

I use them for business banking and have had stellar service. I am assigned my own personal banking rep and any time I need something, I call or email her directly rather than calling a general phone line. She gets it done. My banker has spent hours assisting me with issues that would normally require me to do in person. The fees for business banking are a bit higher than a lot of smaller banks out there, but I feel like I am getting what I pay for.

My best bank Card is always on with no declines. And the aftermath of Pepsi's spending cards iis way cheaper