JPMorgan Chase & Co.Reviews of jpmorganchase.com

I should have known This company is HORRID!! The worst part is I DON'T EVEN BANK WITH THESE CLOWNS!!!!! New business owner here and was searching for business lending options, when this outfit came up with several others, however they had Numerous offers on the table, ALL FOR CHECKING or WEIGHING MY QUALIFYING OPTIONS,...with an ALLEGED SOFT INQUIRY to be done, again...I am a NEW Business Owner, I have never done any business with the entity before so I thought, let's just see what their offer is... I was immediately DENIED any Business Funding/Credit no matter the fact of my personal Credit Score being over 750. No worries, never worked with them before anyway, however these JACK CLOWNS did a HARD INQUIRY on my Credit that immediately dropped my score and when contacted about it did the Run Around Game by transferring me 5 TIMES!!!! Then left me on hold whilst waiting for a Super/Mgr to assist for over 20 minutes!! THIS BANK(and I use the term Bank loosely) SUX!!!!!!!!!!!!

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Chase has denied disputed charges on my credit card from a taxi driver that charged me a total of $2367 for a $5.00 taxi ride. They said because my card wasn’t stolen their “investigation” decided the charges were valid. Chase has not provided me with any evidence from their investigation. Chase themselves sent me a text alert warning of suspicious charges at the time these charges were pending and I responded immediately confirming the charges were fraudulent. I disputed them, as instructed, once the charges were posted. This is my business card. I’ve been a loyal customer and paid them thousands of dollars in interest over the last 20 years. I’m appalled they can charge me for such blatant theft. I might as well have been robbed in broad daylight for all they care.

Worst broker I've ever dealt with. Let me start off by saying I have accounts with 5 different brokerages and have looked into several others, I am also a qualified purchaser so I am very well versed in this industry. Jp Morgan's self directed account is the absolute WORST platform to invest on, the next worst doesn't even come close to how bad this platform is. No extended hours trading, no securities lending, you cannot simultaneously have a margin account and trade options, you cannot buy OTC equities, and the customer support is the worst. I've been trying to transfer shares out of my JPM account into Fidelity for the past 30 days and JPM doesn't even have an ounce of a clue as to why their system is rejecting the transfer. They've cost me thousands of dollars in securities lending income. RUN don't walk away from these guys.

I moved form NY York to Pennsylvania,I am 56 years of age, and on medications, that impair me. I am partially immobile due to my diagnosis. In the summer of 2021, I had to leave my rented house that ,my deceased father I lived with due to his passing. I was under total duress. I secured a home in western PA. Three years later, I got a deduction out of my Checking Account from the Long Island branch of Chase Bank. The box was only utilized for a week until I drew the funds and put them into my Chase Savings, to have a cashiers check for 39K for down payment on my new home in PA. Time elapsed until I seen $97 was deducted fro my account in PA for failing to return the keys and close the box. I called them and notified both branches about my situation. I recovered the keys hidden in my vehicle after forgetting about them for the last 3 years. That's half the dilemma. In order for me to refunded, and to stop having the $97 dollars taking out of my account every year, I need a "Power of Attorney present at the NY branch for the document to be signed in their presence. I am alone, and have to ties there anymore, and I am sure, nobody would want to take on that responsibility; if I did. I would need to travel 450 miles away just to close the box. very unreasonable ultimatum. Their policies are over zealous, over rigid, and is not tailored for people who are immobile. I cant even have statement from my local branch surrendering the keys, I sign a waver to cancel the box, notarized, and sent that, and the keys through interoffice mail; remotely to my previous branch in Long Island NY, Babylon Village."No I have to be their branch office in person," and I have NO Power of Attorney. I am a lone in this world. They are really giving me a hard time closing out the box. I haven't got the health, and the means of driving out there to NY just to have safe deposit box closed. They are, discriminatory as far as my mobility, and unfair, and tyrannical policies restrict people in my position, that have accessibility problems, I was contacted by their "complaint department to be told the same ultimatum. Totally useless agents, and customer service. at the corporate level, and the Babylon New York branch. Please help me, Joseph Donato. 412-613-7051. NOTE: If this is not resolved, I will take every dime out of my Chase Savings, total of $17000, open a new account , and Blog negative feedback about this racket. Its is totally absurd, and unacceptable on how you treat a disabled human beings. By the way. My father was a decorated Korean War Vet. who fraught Communism for fascists like your establishment to prosper on the backs of the down and out.

Tried to cash a check from a multinational corporation at the local Chase and they told me since I was not a customer of theirs I would have to pay them $10.00 to cash a business check written on one of their accounts. I guess I'm just not understanding why they think it is appropriate for them to charge me $10.00 to cash one of their checks. I suppose I should feel lucky they didn't charge me to walk into their lobby. I checked at my bank, who I have been with for 40+ years, and they said that Chase is just about the most expensive bank to do business with. A fee for EVERYTHING.

Paid off my auto loan and was told “lies” by the first 2 associates I spoke to before my payment processed and then “truths” during the 3rd and 4th calls after my payment processed. They lost me as a future customer over the headaches and circles they drug me through over $50 after I paid $40k. Ridiculous company, will never obtain a loan through them again.

Terrible service! Tried to close an IRAAccount had file the paperwork three times and they still didn’t get it! Ridiculous it’s been over a month still no check! Chase bank employees who assisted me were totally incompetent! Never returned a phone call! Terrible company and terrible service! Find another bank and investment group!!!