JPMorgan Chase & Co.Reviews of jpmorganchase.com

I went to a Chase location in Cleveland Ohio. I had a large check that was from jp morgan chase. I was able to cash the check and get a cashier check but they forgot to give me the requested cash. So they had to reverse the transactions and as a result the total sum of my money was put on hold. Now they have every excuse in the book including several lies such as the makers account is in the negative. Witch in it self is some kind of federal violation. JPMorgan chase has been offering me money for years. The last offer was 150k business loan. This is why I always say no. I'm an African American I'm pretty sure that has something to do with it.

Scamming c un ts. Customer service is sh it aswell.

The Chase visa issued through amazon sent me an offer implying $1,000 cash back. They hid the fact it was actually only $100 cash back. This is deceptive advertising. In addition they have credit only $40 of the $100 they promised in writing. This is fraud.

Total scam and dishonest business. Following the consistency rules and even the supported admitted I followed the rules. No warning given. Account history proves I did. Now they won't allow a payout, even though they say inconsistent ones won't count. Nonsense, since they won't address my complaints, I switched to Assurity Secure they offer a more flexible program.

I have dealt with JP Morgan for a month now trying to transfer my brokerage from another firm to theirs. It has been a nightmare so last night I finally closed my brokerage and decided to leave my money where it was. The client service is the worst I have ever seen in my life. You talk to customer service personnel who are nice but can't help you and send secure messages to the transfer department who never responds or calls you even when you ask. I finally decided last night after dealing with such incompetence for almost a month it is not worth putting my money there because if that client department can't handle a single transfer, then what in the world would I do if I had a problem after the transfer. They constantly blamed the other company which is false since the other company client transfer staff will call you or talk to you on the phone. I don't understand why people would use this company for their investments?

Contacted the customer service and it took a lot of time to get any reply and when they did reply, they couldn't provide any solid solution. I was forced to close down my account. For me right now it is all about growing my funds, there are pretty good places out there to do that, like "Ässets Plus". Top-notch customer service with decent returns , that way I don't have to worry about not getting a reply.

After waiting 10 minutes to get through, I explained what forms were needed and they then posted me the wrong ones. I tried to call. First time after over 10 minutes and no answer they cut me off. Then second time after 15 minutes they cut me off. The complaints process also uses the same number which they do not answer! I am still no further forward. Very frustrating!

Honestly i have banked with JPMORGAN Chase for years & i absolutely love banking with them! There are "some" local banks i WILL NOT go to only because the folks they have working there are beyond rude & act as if you are beneath them.. My husband & myself do however go to 1 branch that we love!! They treat you with respect,make you feel like family & are more than happy to help you! BIGGEST COMPLIANT!! ➡PLEASE PLEASE BRING BACK THE TEXTING!!! its so helpful being able to text Bal/Hist ...& get instant conformation about your account! I HATE HAVING TO SIGN INTO THE APP!!! other than that...THK. YOU