JPMorgan Chase & Co.Reviews of jpmorganchase.com

Out of state chase bank had fraud person come into bank to withdraw money from my savings and the On the ball teller asked some questions and the scammer was stopped in their tracks. At that point the teller froze my account called me to tell me what happened and that she froze my account Exc++(+++++) chase associate. Called her and took her advise on how to proceed. Then 3 weeks later in a different state that was not the state I reside in another scammer attempted to withdrawal from my account to the amount $$$$$.$$ This time the tellers totally failed to exercise any care caution and protect the customer and banks reputation. This time my account had ALERTS and that my account had been compromised and a password was put in place so that scammer had to know answer to obtain my money. Well the brainless teller not only gave my money away but because of their lack of concern,care, responsibility motivation never proceeded in a responsible fashion and just gave my money to them, Off they went with my money $$$$,$$ The rep at bank in state I live in Sat down with me to discuss the matter and said they were called HQ to inquire if bank was going to cover my loss, I said no your calling them and telling them that the fricking bank is 100 percent responsible for the loss and will be reimburse me or my attorney will be next person they talk with. Before I left the bank the rep escalated the case telling me that the bank will be reimburse me for every red cent. What the matter with today associates how in the name of God do these useless people survive.Many Bank tellers are low educated persons and no degrees required, Just good background report and credit report. No brains needed and the training methods are not intended to protect the customer or banks money, reputation and so on. Resolution is not to change banks cause all the banks are insured and associates are low pay, low educated and zero to slim motivational skills. One more thought some of the bank associate may be part of the identity theft ring, teller pay is low and money is tight so a good background check of bank associate is no guarantee that they won't go bad.

extremely poor service. I transferred money to JPMorgan Chase from another bank account and they're saying it's going to take 5 days. Whereas my other bank has already released the money within a day of request...it seems like the people working here are very lazy an extremely slow at the work or they didn't hire enough people to do the work....poor management. am planning to cancel my account in JPMorgan Chase very soon and I would not recommend anybody else to open account with this bank

Overall the service was delivered on time, and as per the requirements

If you are a business don't accept customers if they use this bank as we had a customer dispute 3 months of payments and they gave her all 3 when she was only eligible for 1 month as our policy is 30 days refund. Disgusting behavior on the bank

This is about Washington Mutual the bank JP Morgan Chase bought. We paid mortgage insurance for the 10 years we had our house. When my husband died and Bank of America took his account, the mortgage insurance I'm sure did pay the bank off. The bank resold the home anyway for 3 times the original price. \PEOPLE HAVE FORGOTTEN WHAT MORTGAGE INSURANCE IS FOR. THE BANKS MAKE A KILLING ON FORECLOSURES

Waited two days for Andrew Wittenberg from JPMorgan Chase & Co. to call me an hour late for a 5 minute phone call where he read from their website. What is this job position even called? Where can I get a job like this?

This is a ZERO STAR review. Small business account fraudulently tapped for a $30,000 wire transfer. Cleaned us out. Money has disappeared. Chase left 2 phone messages alerting us to the transfer as it occurred. They went ahead and sent it anyways without ever speaking to my partner. Unbelievable. Even more unbelievable? Less than a week before they froze the same account for a $1500.00 purchase for materials that they thought was suspect. Made me physically come into a branch office with 2 forms of photo ID to unlock the acct. And now today they are denying our claim of fraud for the $30,000. Lack of accountability, suspect wire transfer and total denial of responsibility. Do not walk away from CHASE. Run!

This bank is acting as an intermediate bank for money transfers between Wise and TBC Georgia. A money transfer initiated 6 days ago has still not reached my account and I had to question my bank today to find out that JP Morgan are retaining my 50,000 $ because they need the transfer to be documented. I can fully understand that they need to know where the money is coming from and going to BUT I cannot understand why they do not communicate on this. If on the 6th day I hadn't asked any questions, the situation could have lasted for weeks maybe. This is how banks like JO Morgan get rich: They use clients money for as long as possible under cover of compliance requirements. Clients just have to shut up and wait. What seems to be perfectly normal in the bank system would be called malpractice in other fields of activity. All the questions were answered today and I still have no sign of money on my account. Wise should choose their partners better because clients can eventually get exhausted of being victims.