JPMorgan Chase & Co.Reviews of jpmorganchase.com

False promotionals-When is a promotion not a promotion? When it's offered by Chase Bank. We recently moved all of accounts from Wells Fargo to Chase. They were running a $300 promotion for a new checking account, direct deposits and a platinum credit card. Everything was good and completed on our end until it came to the credit card. WE WER DENIED A PLATINUM CARD. The same card we had at Wells Fargo and, before that, at EECU. The reasons given were too many high limit cards, poor pay history and too many hard inquiries on our credit history. They sited all of this on an Experian report. I ordered a copy of the same report. According to my copy, the "high limit" cards had all been paid off over the last 12 years. Every card had a 100% payment on time. In regards to inquiries, Chase had ordered 2 reports therefore creating their own high number of inquiries. In my opinion Chase will do anything possible to keep from paying any promotion, including the ferilizer given for denials. In the longrun I'm not sure we made the right decision to move to Chase.

I gotta say, I had an awesome experience. This is my primary account, and whenever I need help, they always come through super quick. Highly recommend!

Chase allowed a third party payment co to take my social security check for a payment that was not due them. I’m on a fixed income and when Chase allowed this it left me with a $1000 debit to my account. It also left me with no income in January 2024. I have been advised to get an attorney.

JPMC is a company that used your application and create security without your consent, they sell your security in the secondary market and did not share dividend. accordingly with the SEC it is security fraud, money laundry, mail-fraud, conspiracy to defraud among other criminal and financial violations. You are a company investor.

J P Morgan Asset Management in the UK handled a unit trust for me which I decided to sell. Despite providing all the information they asked for promptly they have not returned my money and customers services do not know why it has not been returned and are having difficulty finding what is holding it up. THIS HAS BEEN GOING ON FOR A WEEK NOW. There seems to be an internal problem in communications between customer services and the department who return the money - this department is non customer facing and they will not let me speak to them and do seem to be speaking to their own customer services. I WANT MY MONEY BACK!

I was a small business customer for several years and never had any issue until they closed my business account without any warning or providing any justification for doing so. This caused a lot of problems (e.g. payroll) and frustration. A quick Google search shows a lot of small business experienced the same.

Definitely one of the titans in the global banking industry. JP Morgan represents a unique blend of financial expertise and expansive servicws. There is no denying in the fact that it is one of the largest banks in the world, but they still can cater to smaller budgets and smaller retail clients in terms of notional amount of deposits or monetary savings/belongings. Their customer service is generally reliable in almost all the countries and jurisdictions they operate in. They provide support for a large spectrum of financial inquriies, issues. I don't know much about their services for high-net worth and ultra high net-worth individuals, or institutional services like market making or hedge fond like risk business, but i have heard good things about it as well. They are, afterall, like a powerhouse in their own industry.

TLDR: They closed my business account because they couldn't verify a cashier's check. The incompetence they demonstrated was appalling let alone immensely damaging to my business. On Dec 12, 2023, I opened a business checking account with Chase using their online application. This account was for my new clinical practice in Houston, TX. The accont information was disseminated to all health insurances I am credentialed with so that I could receive patient care payments. On Dec 18, 2023 I made a cashier's check from my personal checking acount , and deposited it in my Chase business checking account. The deposit was made in person by handing over the check to a bank teller at the Chase branch on 712 Main St. Houston, TX . Over the next couple of days, I verified that the deposited funds settled in my account. I just got back home from a trip over Christmas holidays. I checked my mail and I had a letter from Chase dated 12/21/23, asking me to call them to "verify some information". I was told that Chase had closed my account. No phone call, no email, just a plain letter mailed on 12/21 that I received on 12/27. When I asked for a reason from the Chase customer service representative, they stated they were unable to verify the cashier's check from my personal bank. The representative further lied to me and stated that when he tried to call my personal bank "right now, they hung up on me." I immediately hung up and called my bank immediately and had no trouble reaching a representative. I asked them why they didn't verify my cashier's check and they told me that the check was verified, cleared on their end, and the funds had been transferred. Furthermore, they stated that they are fully staffed and had no issues with customer calls. As of writing this, Chase Bank is prevaricating, lying, and refusing to tell me why they closed my business account. I have been given no information on where my business funds are.