Joyous - Low-Dose Ketamine TreatmentReviews of joyous.team

Joyous failed to fulfill my medications for 2 months, but continued to bill my credit card. After multiple attempts to contact someone I finally received an email with no remedy other than to cancel with no reimbursement. Their T&C's state that subscription includes 30-days of medication each month, but they say that it does not and they will not apply the payments to other months, fulfill the medication, or offer any further support.

Weird company. You will get 6+ texts about an appointment and like 3 emails. They lie to your face and tell you you're a great candidate for treatment and then when you never hear from them again and follow up, they tell you you were denied. It would have been nice to get some feedback in real time. It felt very fake because of this. I'd already heard a lot of things about the quality being inconsistent and basically getting what you pay for (it's the cheapest option for a reason), but as the experience was also not the greatest, I can't say I'm impressed. I will say I didn't have any issues with the care coordinators. They were nice.

After reaching out for a consultation, i was bombarded with folow up, both via text as well as e mail. I am sure that is to make sure people show for there appointment via Telehealth. I already have had experience with Ketamine treatments with a private Doctor intraveniously and it has worked wonders. The reason for this poor rating is as follows. After my tele health visit with representative ( AN RN ) all those wonderful, annoying follow ups pre meeting to make sure they get me there so they can make MONEY!!!, not a single follow up call after my meeting. HMM ??? Thats strange. I guess they deemed me not worthy of there service. Very strange. So my mmessage to Joyous , as well as anyone looking at tis review, Joyous you should put as much time and energy into the follow up aas you do the pre appointment. Thanks for letting me down as it was already questionable putting my trust into making the appointment. And no need now to have somebody come on here and try to "ELOQUENTLY " clean up your mistake

*****DO NOT USE THIS COMPANY!!!!!!!!!!!! Ketamine therapy is a wonderful & powerful healing tool, when it’s done right. Joyous DOES NOT do it right!!!!!!! They sell you on LIES!!!!! They bill you $129, send you this powerful medication, and LITERALLY throw you to the wolves!! They don’t back up ANYTHING in their ads. All of their promises about being there to help with anything is absolute b.s.!!! There are some fantastic ketamine therapy companies out there that set you up for success, JOYOUS IS NOT ONE OF THEM!!!!!! They keep raising my dose and billing my card tho I haven’t responded to a single check in in over a month!!!!! This is sooooooooo dangerous!!! Joyous is a money making making bot that just sends you in circles. They never personally respond to anything!!!! I can’t cancel to save my life and I’m furious! THEY TAKE ADVANTAGE OF & PROFIT FROM THE MOST VULNERABLE IN OUR SOCIETY!!!!! Please don’t make the same mistake of taking them at face value that I have!!!!!!

I had been experiencing panic attacks regularly since 2012 since taking this medication I have not had a single panic attack.

I have never stopped searching for relief. I found JOYOUS online! I am convinced it is divine intervention. Five Stars, First Class, Blue Ribbon, Stellar Award perfection. This program is a godsend! I'm still a newbie however, in my case, (everyone is different and you may not have the same experience) the medication and the resources offered have made a significant change in my physical and mental health! I am on the mend and I could not be happier with this program and the Joyous staff. I'm a septuagenarian, so I've lived long enough to figure out what works and doesn't. Joyous works for me (the whole person), thank Heaven! After getting Shingles I developed lower back pain and a digestive disorder. Sciatica and arthritis of the lower spine. Yikes! The year was 2012. As my physical condition worsened my usual sunny "Go get 'em, Tigress!" personality began to blur and ultimately fade to black (no pun intended) 🤔❓And thus began my search for relief. My pain was a constant 9-10+ Today it's 8-9 in less than a month. I have explored various approaches to pain relief: physical, hGH injections (back and piriformis) therapy, cortisone injections (spine), OTC arthritis pain relief, exercise, and Chiropractic. Today I am managing my emotional and physical pain via JOYOUS. I am continuing exercise and Chiropractic. Suffice it to say my search for relief is over. Look, I'm old. I just want to be comfortable. The Universe gave me Joyous. At last, I have an affordable way to get the relief I've been seeking. Their approach treats the whole person. The search is over. "We're home again, Toto!"💞😇🙏🏽😊It's called Joyous. btw: I shredded my medical marijuana card two weeks after starting my Joyous journey. My OTC use of time-release arthritis meds has dropped significantly. I've tried "the rest," thank Heaven I've landed with the best. 😍

I started low-dose ketamine therapy through Joyous about 8 months ago. I have lived with recurring moderate depression my whole adult life and have tried several types of antidepressants over the years. Low-dose ketamine is the only one that had no unpleasant/unworkable side effects for me. My anxiety also lessened noticeably, which has been a happy bonus. Their patient portal has a lot of really helpful content. I've cancelled my prescription because I'm hopeful that my brain's new, healthier grooves will be self-sustaining now. If I ever feel like I need a refresher at some point down the line, though, I will not hesitate to sign up with Joyous again.

If you are "determined to resolve my issue", then is anyone going to contact me or was your reply just so you can try to look a little better online? The texts I get are still condescending and sound NOTHING like your reply here. Is anyone going to reach out? ****Update: 11/13/2024: It took a long time, but Joyous has finally made things right. First, they pushed out my payment date to account for the days I was without medication. Then for the last 3 months they have made sure to have my medication shipped in time to arrive so that I don't run out of medication at all. Thank you for fixing this Joyous! I changed my rating from 1 star to 4 to reflect this. Now aspire to give all patients this experience, not just after they make it a big deal.