Joyous - Low-Dose Ketamine TreatmentReviews of joyous.team

5-stars—I’m satisfied with the treatment, it has been tremendously helpful in processing and working through complex traumas without the painful emotions attached to them. This medication removes the unbearable anxiety. 5-stars—I’m satisfied with the prompt responses and connection I have experienced with the medical team through texting and video calls. 1 star—I’m highly dissatisfied with the billing/administrative handling of not standing by the information and options I was told I would have at intake. I was told one thing at in-take regarding cost and plan options. Billing had not stood by their commitment and thus far have not refunded or corrected the costs I’ve been charged. They continue to bill me at the higher cost and put me off by saying my concerns are understandable and they will escalate the matter for further review. I want to believe Joyous will stand by their commitment and what I was promised at in-take with respect to the billing and plan options. This is a wait and see if this company will exercise integrity.

I don’t feel the dose of 100 mg is strong enough for me. I’ve been told a nurse would contact me, but nothing has happened so far.

I never tried any of the tablets. I found an alternative in hydroxyzine prescribed by my doctor.

The medication is truly life-changing, even life-saving. I took it daily for 2.5 years and it completely changed me for the better. But their customer service is truly horrendous, especially since they recently went "all in" with AI. Shipments go to wrong addresses and yet you can't reach anyone. All you get is AI-generated slop that does nothing. There is no real support community either. It's not a scam, they are just highly dysfunctional and they don't seem to care.

I'd been microdosing Ketamine from Joyous for more than a year and truly enjoyed the results. HOWEVER, their service and support have always been spotty and starting in February 2026 it became wretched. I took January off (dry January), and since then I have had 5! appointments in the last month; the provider didn't even show up at two of them. I have sent texts and emails, posted on their social media, and all I get are canned responses. It should not take 26 days to get your prescription sent. UPDATE 3/2/2026: Joyous responded to this review asking for my contact info and said they'd get in touch. I got a similar response from them when I posted on another website; I responded to that request 5 days ago but have yet to hear anything back. I have now responded to this request on TrustPilot, but I suspect the resonse was just their canned way of getting TrustPilot to mark them as resopnding to complaints without actually doing anything for the client.

Way to much daily contact

About one month in starting treatment, thankfully I have seen improvements in anxiety and panic attack attacks

I’m still waiting for results. My dosage keeps getting lowered by mistake and answers to my daily check in inaccurate. My 80 mg troches have arrived yet my dosage keeps going down despite submitting blood pressure and check in. I started my ketamine first to mid November. I’m desperately seeking for relief of the PTSD/cPTSD, anxiety, panic disorder, depression and more.