Joyous - Low-Dose Ketamine TreatmentReviews of joyous.team

Customer Service is Horrible. I have met with a provider. I was approved to start treatment. I haven't been able to get into portal. They haven't sent out my medication. The portal keeps asking for my phone and a six digit code. I have reached out to Customer Service a multiple times to no avail. I need the medication. What is is happening?

I've been a Customer for a little less than a year. The treatment straight up works. It's not for everyone, but it works. The customer service side of things... I'm having... difficulties with their customer service right now. I'm open to changing this review if they actually implement some common sense. For example, the email they provided to this site to contact them is the exact, same e-mail address (and text number!) that people actually in the program use. Us trying to send or receive messages about our treatments, billing, questions about what we do if something is stolen out of our mailbox are going to the same inbox they're using for customer relations, marketing, potential customers, all communication with OUR doctors, all questions about when and how to take the medication, etc. And Look at allll of the responses. You never actually talk to a person. It's text or e-mail. This is mental health. This is not the place to mess around. They do not appear to be taking it seriously.

Very personal help..followed up everyday to see my progress..always available..medication was effective and removing anxiety for me.

Easy and supportive

Ketamine has been a life saver for me. I have suffered with depression and anxiety for almost 2 decades and after taking multiple medications through out the years I have finally found something that works. I’ve had several communications with Joyous staff and they have all been top notch! Could not ask for better customer service. Your not just a number to them, the sincerely and genuinely care. They have been able to answer all my questions and in a very timely fashion. I could not be happier with this product or the people behind the scenes. THANKYOU all so very much!!!

Not only is the treatment excellent but the service is fantastic too! The Dr is great and every time I need to talk to a human about something its easy. It is definitely a company I will continue to work with. Edited to say I've been with them for a year and had zero issues with shipping, I can't believe people are knocking off stars for things the company doesn't control.

Joyous has helped me so much. They are really trying to add more content to help me understand my mental health and have an active roll in my own healing. I can’t speak enough on the positive effects ketamine has done for me. Greatly helped retrain my brain around my triggers for panic attacks. It also has helped lift me out of a really bad place with my depression.

I’ve been following Joyous’ Ketamine microdosing protocol for the past 15 months. During that time I have been promoted to a leadership role at work, happily enjoyed two family vacations, traveled out of the country for the first time, flown, cruised on a large ship, swam with dolphins, and welcomed a beautiful new grandchild with joy and love. Joyous not only gave me my life back but has helped me create a life I love. I am no longer home bound and avoiding each day. This protocol has been life changing! Edited to add: I have been able to eliminate antidepressants and anti anxiety medications while cutting back on pain medication at the same time.