Join PomegranateReviews of joinpomegranate.com

I now need to return my order because of their med recall

I heard about them on Reddit, and it seemed a great way to save money on the GLP-1. Unfortunately, after my signing up and my filling out their questionnaire, where I indicated I had already been on the med...they did not fill the prescription. Instead, a few days went by and I checked in only to find that they stopped the process, because "for an unknown" reason, they thought I wanted my old pharmacy. Not true. Then this customer service person who was trying to convince me that it was cool that it would be another 7-10 days (I have the emails and I did not receive the meds in what the email promised),was clueless. I said absolutely not and to cancel. They have repeatedly argued with me and said no refunds--when they've done ZERO. And now it will be a chargeback, I have the proof of their original promise. It is quite literally two and a half weeks later. I let Pomegranate know I went to another pharmacy and miraculously the new company sent me the meds immediately.

Pomegranate definitely has some kinks to work out, but I feel they always try to do right by patients and customers. I have stuck with them and they seem to pull through to solve concerns that have come up. They are priced right and I believe their future has great promise and even greater potential with some service refinement and perseverance through challenges. I appreciate their effort and it doesn't go unnoticed.

I had severe pains in my right hip, my left knee and I found difficult to lift my right arm. In 4 sessions of stretching,deep massaging, Dr Rodot tremendously reduced the pains and made my moving around enjoyable.Julien Rodot has a very human and friendly approach to his patients,listens attentively and wins your trust. I very highly recommend him to any future patients..

They have a new process with new choices. It was smooth. It was easy small hiccup that came with the conversation with the practitioner and the cost. Smooth sailing I do feel with any Telehealth if you change the prices that it shouldn’t make a difference if somebody is New or an old customer, the new prices should be across the board and especially if you’ve already had a customer then that should be a help, but with that being said, I have nothing bad to say about them. It was excellent. The pricing was honored. It was just good experience in the end.

The process of enrolling and ordering was fine. My only complaint is about shipping. Most of the other companies do overnight shipping. Also, there were only two cheap, flimsy, melted, completely warm water by the time received, supposed to be cool packs. The medicine was warm. In contrast, I ordered from another company with a similar Styrofoam container, and they put five Nordic Ice packs in the cooler. Nine hours later and those ice packs are still cold and solid after delivery. Also, the second company's cooler. HFP TempAssured, was a better cooler with a middle insulation section. Lastly, the second company placed the medicine in an insulated foil envelope. Pom had it wrapped in a UPS plastic. I would say the type and number of ice packs made the most difference from the second company, they will probably still be cold tomorrow at room temperature.

Everything from sign up to intake to my appointment was seamless. Incredibly user-friendly, very upfront and forthcoming with information, all questions asked and answered very happy overall with the experience.

I feel so lucky to have found Pomegranate! I have lost so much weight, have amazing support and they always respond to my needs quickly. Even when I have a sore throat, I get help from Pomegranate way faster than my insurance health plan.