Join PomegranateReviews of joinpomegranate.com

Really happy with Pomegranate Health! Their customer service was super helpful and got my account set up with no hassle at all. Plus, their pricing is way cheaper than other companies. Highly recommend!

I switched to Pomegranate after using another Telehealth company. I have found them to be responsive and very careful in shipping. I know they had a snag due to an issue with a pharmacy and huge demand at Halloween. I'm sure that was disappointing for people but as far as I can tell it wasn't their fault. I appreciated their transparency in telling people what was happening even before I heard it from the news. All in all my experience with them has been wonderful.

I finally found the best one of them all!!! I signed up for their Halloween sale and my order was shipped out within 2 days! Customer service is great, they are very responsive and answered all my questions. Smoothest transaction I have ever had in my life!!! :D The medication is working great too!

I've been struggling in ordering the medication because of the prices but when I found out about pomegranate's offer, this really is the best deal for me as I can continue with achieving my weight loss goal. They have been very supportive and thorough with the whole process and I feel so supported. I'm so excited with my weight loss journey with Pomegranate Health! Thank you! :)

Competitive pricing, 2-day delivery, and good reviews were the reasons I chose Pomegranate- but I reorder with them because of their customer service. They always get back to me within 24 hours, usually quicker. They're patient and answered all of my questions and they make the process easy. . A director of clinical services was very helpful figuring out my titration schedule with me. Hanan, if you ever read this, you're a rock star!

They’re truly a gem! Thank you Pomegranate for your help and support since the beginning! The process seems so easy and convenient for a busy person like me. Thank you for answering all of my questions with patience, and for making me believe in myself that I can do it! And now I am just 2.8 lbs away from my goal weight! Thank you! You guys are amazing!

Pros- Prompt and courteous responses on the messages sent after ordering. Meds came well prepared and with all necessary items and was still cold in ice packs. I've ordered compound TIRZ and B12 from them. Haven't started them yet and BUD is out a ways so in good shape. Cons: Was new to the TIrz program so didn't seek to titrate up when ordering my six month supply so all 24 weeks are starter dose only. (I was not aware I could ask to titrate up from the getgo.) It will only last 3 months since I've moved up in dosage which is a bummer.

I was excited to try Pomegranate based on strong online reviews. I was very disappointed by the actual experience. Minor gripe: their online portal and website are clunky and hard to navigate. For example, I clicked my browser back button to try to fix a problem, and it had me start the entire process over. It also resulted in me being double-charged. Their customer service was nice enough to refund one of the charges, though. Second minor gripe: the chat function on their website is broken. I left multiple messages, but no one got back to me until I sent an email. My main problem is the "medical" call, for which they charged me $75 (and would not issue a refund). For background, I'm pursuing the compounded pharmacy route because the 2.5mg LillyDirect dose for Zepbound caused severe side effects. My goal is to start at a much lower dose, and work my way up. It was clear that the RN I met with hadn't reviewed either my lab results or the message that I sent. Her first question was whether I'm on any weight loss medications right now. I tried to tell her about my experience with Zepbound, but she didn't seem that interested. She wanted a yes or no answer, even though my situation was neither a yes nor a no. Then she asked me what dosage I wanted. I told her that I was hoping to start at 0.5mg and then work my way up. She then told me that the lowest dose they do is 1mg. I told her that I didn't understand -- if they're multi-dose vials, why couldn't I just take 0.5mg? We went round and round about this a few times (she couldn't seem to understand what I was saying), and then she suddenly said "oh that's fine, we can do 0.5 mg, how many months do you want?" It was oddly argumentative, and it really felt like she wasn't listening to me. At that point, I told her that this didn't seem like a medical consultation at all, it felt more like a sales call to just push me into buying their product. I decided Pomegranate wasn't the right fit for me, and ended the call. This strikes me as a poorly run company that's just trying to pump out prescriptions, rather than a service that actually cares about matching me with the best medication and dosage. Especially disappointing when they're charging extra for a consultation that many other services provide for free. And here's the kicker -- I told customer service that I was unhappy with my experience, and they asked if I wanted to "discuss a resolution." I said I'd be willing to meet with another provider, and they thanked me for that feedback, and then nothing from them ever again.