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JLO Beauty (jlobeauty.com) has 271 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Robin
The products are nice. My skin feels smooth after applying, but there aren't any noticeable differences other than that.
Response from JLO BeautyJul 24, 2026
Thank you for sharing your feedback and experience, Robin. Consistency is key to achieving the best possible results, and we encourage you to continue using JLO Beauty products as directed. Thank you for choosing JLO Beauty.
Mary
I would like to cancel my products, orders. It dries my face out
Response from JLO BeautyJul 24, 2026
We're sorry to hear your experience, Mary. Your cancellation request has been completed as of today 07/23/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing JLO Beauty and allowing us to be part of your skin care journey.
Ann
Love the smell of the cleanser. The products last for a while you only need a small amount for an effective result. I would suggest though waiting for the product to dry before adding each layer. I'm very happy with my purchase of JLO's beauty line.
Response from JLO BeautyJul 24, 2026
We appreciate you, Ann! We're happy to know how JLO Beauty products are working for you. Thank you for choosing JLO Beauty.
Brenda B.
The product is wonderful
Response from JLO BeautyJul 24, 2026
Thank you for sharing your feedback, Brenda! We’re happy to know that our JLO Beauty products are making a positive difference in your routine. Thank you for choosing JLO Beauty.
Ashutosh
The products are great … every now and then i come back to it but the new retinal serum the container dispenser does not work properly
Response from JLO BeautyJul 24, 2026
We appreciate you sharing your feedback, Prajakta! We’re happy to hear that our products have remained a favorite in your skincare routine. We apologize for the trouble you experienced with your recent item. This is not the experience we want for our customers. Our Customer Care team would be happy to assist with a replacement or resolution. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
Candice J.
I can’t cancel my subscription 😡
Response from JLO BeautyJul 24, 2026
We understand your frustration and appreciate your feedback, Candice. Our goal is always to provide a transparent and positive experience. Our Customer Care team would be happy to review your account and provide further assistance. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
Wendy A.
Love the product people say I look like I’m in my 30’s and I’ll be 70 next May❤️🥰
Response from JLO BeautyJul 24, 2026
We appreciate your glowing feedback, Wendy. It’s great to know you’re enjoying the benefits of our JLO Beauty products. Thank you for choosing JLO Beauty.
Uzma
I have asked you for months to cancel and stop sending me packages. I return them with notes to cancel . But you keep charging me $90 every month. You need to refund my money of several $90 charges and stop sending. It’s been a very bad experience.
Response from JLO BeautyJul 24, 2026
We understand your frustration and appreciate your feedback, Uzma. Our goal is always to provide a transparent and positive experience. Our Customer Care team would be happy to review your account, explain billing details, and assist with any changes needed. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
