JLO BeautyLearn More Follow us:
JLO Beauty (jlobeauty.com) has 271 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 9 reviews with 3 stars · Clear filters
Blanca e G.
I like the Klondike beauty But one thing they charged me twice of my credit card they do that twice and they didn’t send me de last two orders that was every month
Response from JLO BeautyOct 2, 2026
Thank you for sharing your feedback, Blanca. We're sorry for any confusion for the billing charges. Our JLO Beauty Advisors are ready to assist you regarding your concern. Kindly contact us at 1-800-704-7551 (7:00 AM–10:00 PM EST). For direct assistance.
Gina C.
I’ve been using the products for a very long time and my skin is not clean the way I was expecting. Also, it doesn’t remove my fine lines either.
Response from JLO BeautySep 30, 2026
We are so sorry to hear that your experience with our line hasn't met your expectations, especially as a long-time customer, Gina. While individual skin journeys can vary, with consistent use of JLo Beauty products, you will notice even more visible results. We would love to help you optimize your routine or answer any questions about your regimen. Our Customer Care team would be happy to help. Kindly contact us at 1‑800‑704‑7551, available from 7:00 AM to 10:00 PM EST, so we can assist you directly.
Cheryl
Variety and the actual creams are nice but, for the price I expected even better. I expected life changing. I can get this level from a drug store. No one has said to me I look fantastic what am I using? I plan to cancel my subscription and I hate you were planning to auto renew and have my bank information!
Response from JLO BeautyAug 1, 2026
We're sorry to hear your feedback and experience, Cheryl. Our pricing reflects the high‑quality ingredients, research‑backed formulations, and strict manufacturing standards that go into creating a safe, effective, and premium skincare experience. We're committed to delivering dependable quality and visible results you can feel confident in. With consistency use of JLO Beauty product you will see the difference you are hoping for. For further assistance and question, kindly reach us at 1-800-704-7551 available daily from 7:00 AM–10:00 PM EST.
Lilia
The products are okay but not really hydrating and also when I apply the serum and then the cream it starts to peel off
Response from JLO BeautyJul 27, 2026
Thank you for sharing your feedback and experience, Lilia. We’re sorry to hear that you’re not seeing the results you were hoping for. For best application, please allow the serum to fully dry before applying the cream—this helps prevent the serum from lifting during layering. Thank you for choosing JLO Beauty.
Marcella Dianne R.
It did not work as expected.
Response from JLO BeautyJul 24, 2026
We’re sorry that you’re not seeing the results you were hoping for, Marcella. For best results, we recommend using your JLO Beauty products consistently as part of your daily routine. If you need further assistance or have any questions, please contact our Customer Care team at 1‑800‑704‑7551, available daily from 7:00 AM to 10:00 PM EST. We’re here to help.
Kay
Too many steps. Cost.
Response from JLO BeautyJul 24, 2026
We appreciate you sharing your feedback, Kay. We’re sorry to hear your experience did not meet your expectations. We understand the importance of providing a smooth experience and ensuring our customers feel confident in their purchase. Your feedback is valuable and will be shared with our team as we continue to improve. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
Alka B.
Too pricey for the quality and quantity
Response from JLO BeautyJul 19, 2026
Thank you for sharing your feedback, Alka. We’re sorry to hear that your experience with JLO Beauty didn’t feel worth the price based on your expectations for the product. We truly appreciate you taking the time to let us know, as your feedback helps us continue to improve. Thank you for being part of your beauty journey.
Ramiro
I don’t like how the Website makes it hard to purchase individual products. Many of us don’t like subscription services. Also many of the product images are old and look dated.
Response from JLO BeautyJul 5, 2026
We’re sorry for any frustration this has caused and appreciate you taking the time to share your experience, Ramiro. Insights like yours help us identify areas where we can enhance the experience and better showcase the quality of our products. If you’d like assistance with placing a one-time order or have any questions, our team is here to help at 1-800-704-7551, and we’ll be glad to assist you directly.
