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JLO Beauty (jlobeauty.com) has 271 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Juanita B.
One of the best customer service departments. Products with good ingredients.
Response from JLO BeautyJul 27, 2026
Thank you for sharing your feedback and experience, Juanita! We’re happy to hear that you’re satisfied with both our service and your JLO Beauty products. Thank you for choosing JLO Beauty.
Aimee
This skincare is wonderful
Response from JLO BeautyJul 27, 2026
Thank you for sharing your experience, Aimee! We’re delighted to hear that you’re enjoying the glowing benefits of your JLO Beauty product. We truly appreciate you choosing JLO Beauty.
Ivy F.
Great products!
Response from JLO BeautyJul 26, 2026
Thank you for your lovely feedback, Ivy! We're thrilled to know that you’re enjoying the benefits of our JLO Beauty products. Thank you for choosing JLO Beauty!
Marcella Dianne R.
It did not work as expected.
Response from JLO BeautyJul 24, 2026
We’re sorry that you’re not seeing the results you were hoping for, Marcella. For best results, we recommend using your JLO Beauty products consistently as part of your daily routine. If you need further assistance or have any questions, please contact our Customer Care team at 1‑800‑704‑7551, available daily from 7:00 AM to 10:00 PM EST. We’re here to help.
Lola
The Product is great Still waiting on a shipment I paid for never received he told me on the phone he saw the error and one send one out almost a month ago Never got a confirmation email Love the product and wouldn't canceled if I could get shipment I am owed and shipments on time Take the money on time but losey unwanted shipping
Response from JLO BeautyJul 26, 2026
Thank you for sharing your feedback, Lola. We're so glad to hear you’re enjoying the product, and we sincerely apologize for the frustration caused by your missing shipment. We understand how disappointing it can be to wait for an order you’ve already paid for. After checking, we can confirm that our team has already arranged a replacement. If you have any questions or need further assistance, please contact us at 1-800-704-7551, and we’ll be happy to assist you directly.
Kimberly W.
Great skincare. Easy to use. Great customer service.
Response from JLO BeautyJul 26, 2026
Thank you so much for the kind words, Kimberly! We're thrilled you're enjoying the skincare and finding it simple to fit into your routine, and it's great to hear our customer service team took good care of you. Thank you for choosing JLO Beauty.
Nina A.
I love my products I keep adding to my subscription, my skin looks amazing!
Response from JLO BeautyJul 26, 2026
Thank you so much for sharing this, Nina! We're absolutely delighted to hear how much you're loving your results and that you keep finding more products worth adding to your routine. Thank you for being a valued member of JLO Beauty!
Hope
I’m in my mid-fifties, and my skin has never looked better. The fine lines and wrinkles are less visible, and my skin tone looks brighter and even. It’s expensive, but so worth it.
Response from JLO BeautyJul 26, 2026
Thank you for your glowing feedback, Hope! We’re thrilled to know you’re enjoying the beautiful benefits of JLO Beauty. Thank you for trusting us and we’re excited to continue supporting your skincare journey!
