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JLO Beauty (jlobeauty.com) has 271 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Iris
Easy to order and to change delivery date and to edit the order if need be.
Response from JLO BeautyJul 21, 2026
We appreciate your feedback, Iris! We’re glad to know that managing your account has made things easier for you, and it’s wonderful to know you’re enjoying the products. Thank you for choosing JLO Beauty as part of your skincare journey.
Sloan E H.
I love the JLO products, but I have so much now that I do not need any for awhile so I canceled my subscription.
Response from JLO BeautyJul 21, 2026
Thank you for sharing your experience, Sloan! We're so glad to know you've enjoyed your JLO Beauty products and appreciate your support. We completely understand needing to take a break when you've stocked up, and we're grateful that you've chosen us as part of your skincare routine. We look forward to welcoming you back whenever you're ready!
Allison
I had a chat with someone and asked him to cancel my plan, they convinced me to change it by one I can afford. But they didn’t change it. I have been paying the same for the last three months.
Response from JLO BeautyJul 21, 2026
We're sorry to hear about your experience and understand your concern, Allison. We appreciate you taking the time to share your feedback. We would also love the opportunity to review your account and address the concern you’ve raised. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
Alka B.
Too pricey for the quality and quantity
Response from JLO BeautyJul 19, 2026
Thank you for sharing your feedback, Alka. We’re sorry to hear that your experience with JLO Beauty didn’t feel worth the price based on your expectations for the product. We truly appreciate you taking the time to let us know, as your feedback helps us continue to improve. Thank you for being part of your beauty journey.
Jessica B.
Love the products!
Response from JLO BeautyJul 18, 2026
We’re so grateful you took the time to share this with us, Jessica! It’s wonderful to hear that you’re enjoying your JLO Beauty experience, and we’re excited for you to continue feeling confident and radiant with every use. Thank you for being a valued part of our community!
Sandra
The person I talked to on the phone was nice and kind but really couldn’t help me
Response from JLO BeautyJul 18, 2026
We sincerely apologize that your recent experience with our Customer Care team did not meet your expectations. Your feedback is important to us, Sandra, and we appreciate the opportunity to improve. Please contact our Customer Care team at 1-800-704-7551, available daily from 7:00 AM–10:00 PM EST, so we can assist you directly.
Deisy C.
I like that products because are nice for my face, I have 5 years more or less and I use all the steps in my face
Response from JLO BeautyJul 18, 2026
Thank you for sharing your wonderful feedback, Deisy! We’re so happy to hear that JLO Beauty has become a valued part of your skincare routine. We’re truly grateful for your continued support and honored to be part of your glow journey.
Stacy
Easy to change your subscriptions every shipment. Packaging is perfect. Easy pay plan. And I love the product!! And also a Fan.
Response from JLO BeautyJul 18, 2026
Thank you for your wonderful feedback, Stacy! We’re so happy to hear that your JLO Beauty experience has been seamless and enjoyable. We love knowing that you appreciate the convenience of our services and are enjoying the products as part of your beauty routine. We're grateful to be part of your glow journey.
