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JLO Beauty (jlobeauty.com) has 271 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Annette M.
Easy to order. But took some time to fill ans ship.
Response from JLO BeautyOct 21, 2026
Thank you for sharing your feedback, Annette. We are delighted that setting up your purchase was smooth and hassle-free. We understand how eager you are to receive your products; please be advised that our standard delivery timeframe is within 7 to 10 business days, excluding weekends and holidays. Thank you for choosing JLo Beauty!
Diana
The face cream is thick and creamy. I use it at night so it can soak in while sleeping. Just ordered the eye cream. I’m so excited for these products!
Response from JLO BeautyOct 13, 2026
Thank you for your feedback, Diana! We're thrilled to hear how much you are enjoying your nighttime routine. We can't wait for you to try the eye cream and take your skincare to the next level. Sticking to your daily JLo Beauty routine allows these rich formulas to deliver the best possible results, helping your skin look visibly firmer, smoother, and effortlessly radiant day after day. We appreciate you choosing JLo Beauty as part of your skincare journey!
Barbara A H.
Received the product despite a little bit of a delivery problem; looking forward to trying the items I received as soon as possible at such a great value.
Response from JLO BeautyOct 11, 2026
Thank you for sharing your experience, Barbara. We're sorry that your shipment arrived at a different unit despite the address details provided. Getting your order directly to you is always our priority, and we apologize for the trouble this has caused. We would like to fix this for you right away. Kindly contact us at 1‑800‑704‑7551, available from 7:00 AM to 10:00 PM EST, so we can assist you directly.
Marissa F.
Love the products. Products have helped my seborrheic dermatitis. I receive comments about my glowing skin.
Response from JLO BeautyOct 5, 2026
We're delighted with your testimony, Marissa! We love knowing that your experience with JLO Beauty has left you feeling happy and confident about your skin. Your support means the world to us. Thank you for being part of the JLO Beauty family!
kelly P.
Good to change products easily and last minute. Good easy setup. Bad: poor communication. I don’t get emails asking to update my next package, reminders, payment, shipped. Hard to communicate by phone too. Takes a long time and associates in a rush. Not understanding.
Response from JLO BeautyOct 11, 2026
Thank you for sharing your feedback, Kelly. We're glad to hear that you enjoy the flexibility of updating your products and found the setup process smooth. At the same time, we're sorry for the trouble you experienced with our communications and customer support. Having clear updates regarding your account and feeling heard when you reach out are very important. We would love the opportunity to make things right, kindly contact us at 1‑800‑704‑7551, available from 7:00 AM to 10:00 PM EST, so we can assist you directly.
Jeanna R.
Love the products, but the price is a bit expensive. I have less wrinkles, less blemishes, and I still look younger than I am.
Response from JLO BeautyOct 4, 2026
Thank you for sharing your feedback, Jeanna! We’re so glad to know you’re having a positive experience with JLO Beauty. We also understand your thoughts regarding the price. Our pricing reflects the high-quality ingredients, research-backed formulations, and strict manufacturing standards behind our products. We remain committed to delivering a premium skincare experience and results you can feel confident in. Thank you for choosing JLO Beauty!
Joelle
love the select products I subscribe to religiously. I wish they made refills so I am not tossing into the garbage such big pieces of plastic/acrylic and spending more for packaging than the product. I mean it looks beautiful but not environmental consideration or price conscious.
Response from JLO BeautyOct 3, 2026
We appreciate your enjoying our JLO Beauty Kit, Joelle! We completely understand your desire to balance high-performance skincare with sustainable practices, and we appreciate your feedback regarding our heavy-walled containers. Your input is invaluable as we work toward more sustainable options. Thank you for choosing JLO Beauty as your beauty partner.
Myriam
The tighting lotion is fantastic. I wish I could afford to by it more often without interrupting the routine.
Response from JLO BeautySep 21, 2026
Thank you so much for sharing your experience, Myriam. We’re delighted to hear how much you’re enjoying the tightening lotion. To help you stay consistent with your routine, your account gives you complete flexibility — you can choose only the items you love most, remove anything you’re not using, and adjust your delivery schedule so it matches your personal pace. We’re always here to support you in keeping your skincare routine feeling effortless. Please reach out to our Customer Care team at 1‑800‑704‑7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly and make sure you get the help you need.
