JEGS High Performance is the second largest mail order company of automotive equipment in the United States.
JEGS Performance (jegs.com) has 342 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Auto Parts & Wheels · Boardman, Ohio
Excellent
Auto Parts & Wheels · Eastlake, Ohio
Excellent
Auto Parts & Wheels · Westerville, Ohio
Excellent
Auto Parts & Wheels · Cleveland, Ohio
Great
342 approved reviews, newest moderated first
Joseph C.
Bought a 350 engine atk for 1972 chevelle for 3,071 in with taxes. They told me warranty had run out from time engine put in the engines cam and lifters had worn out with less than 500 miles. I think jeges should take better care of customers they sell to for products they sell. Bought from jegs
Don W.
Bought a mig welder and it failed after less than 30 minutes. Jegs paid shipping to return. New welder failed in less than 5 minutes. Jegs paid shipping to return and I ask for refund since something was obviously wrong with this equiptment. A week later I get a bill from JEGS for shipping and two weeks later I still have not gotten my refund. Wish I would have read the reviews first.
BJones
Was rudely informed by a supervisor (Chris) after escalating a price issue that "They don't legally have to honor the shown price". They also have been having "this issue all week". I will be taking my business elsewhere to never return, hope it was worth the $20.
Christopher P.
International customers should stay away from this company. They sell bad parts. The alternator they sent me only makes 1.5 volt at 3000 rpm. When I try to return they make me pay the huge shipping cost Which ultimately results in me paying more to ship it back than I would be refunded. Very bad business ethics. Very bad customer service. Extremely bad products.
George G.
Ordered a specific part for my 66 Chevelle SS, and the part(s) arrived as promised, The order was wrong, I was very specific on the order, was handled via customer sales on the phone. I had the mechanic on the pone with me as well to make sure the order was handled correctly, we had scheduled a certain time for te install and had the day cleared. When I contacted JEG I was advised they wouldn't have the part I needed until late December. It seems like they just sent the one they had in the hopes I would simply take it and not worry about calling for the exact one we asked for. The mechanic stated that this is how it is in the parts business these days. Basically good luck. Am returning the item and will purchase it elsewhere, make sure that they do have the part and make sure the rep youre speaking with is knowledgeable and doesn't just slip something in on you.
customer
Sent me wrong shifter won't return it false advertising that it would work terrible customer service
Ben L.
I have spent over 10k in parts with Jegs for my '65 mustang build. The new engine and transmission had the wrong size flywheel and clutch and they won't exchange the new parts for the correct ones. Their fault, but I have to pay. $800 additional cost to me for their mistake. Horrible way to treat the customer. Unbelievable. Ben Larson
Kian S.
$500 order missing, Jegs says UPS delivered it directly to a person at a time when I wasn't even home, and will not help me track it down much less replace or refund me. I have tried for a long time now to avoid Amazon etc. when I can purchase a part from a "reputable" speed shop like Jegs or Summit. No more, as Jegs has proven it's not worth dealing with them at all. If Jegs goes bankrupt, I will not wonder why.