Huff
amazing customer service
amazing customer service. 8pm on a friday, minimal wait times. tech service and customer service got my issue resoelved. they are replacing defective component with minimal questions!
JEGS High Performance is the second largest mail order company of automotive equipment in the United States.
JEGS Performance (jegs.com) has 342 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Auto Parts & Wheels · Boardman, Ohio
Excellent

Auto Parts & Wheels · Eastlake, Ohio
Excellent

Auto Parts & Wheels · Westerville, Ohio
Excellent
Auto Parts & Wheels · Cleveland, Ohio
Great
Showing 19 reviews with 5 stars · Clear filters
Huff
amazing customer service. 8pm on a friday, minimal wait times. tech service and customer service got my issue resoelved. they are replacing defective component with minimal questions!
Rich
I ordered a beautiful stainless steel tool cabinet that was the best tool cabinet on the market. During the freight shipment the beautiful stainless steel received a very small dent. I sent them a picture of the dent and within the day they advised me that they were sending me a refund of about 25% of the purchase price. This was a very generous adjustment in the price. Fantastic customer service and I wouldn't hesitate ordering from JEGS.
Toni-Mark T.
I ordered a rotisserie from JEGS Performance for my Jaguar xke. The unit was perfect for working on all sides of the body. I ran into a problem with one of the parts and contacted JGES. They understood the problem and sent me the parts needed to fix my unit. I was impressed with their customer service particularly Greg. Thank you
Chandra J.
I had order some rims and they where great but I Saif something about not getting stickers so I just got a package from them that had 2 hats and some stickers we will always be faithful to u guys that was amazing
jim K.
Talked with Zeth who was very helpful and knows his stuff. Answered and resolved everything question I had. Called back to add to my order. Talked with Peter in customer service who quickly took care of my. Friendly honest professional service I trust. Deal with these guys with no worries. Great job guys. Thnx
Hector H.
I had some problem with defected merchandise,thanks to a girl named Alex my problem was solved right away,congratulations to Jegs for having such a great employee,she is definitely the best.
lukasz S.
A very reliable seller. I ordered 20-10 valve lifters. The goods were supposed to arrive in early November, but they arrived within a week to Germany. I recommend them!
Raymond L.
I recently needed specific replacement parts for my Mercedes-Benz and decided to call JEGS after doing some research. I was fortunate to be connected with Mike McLoughlin, a technical professional at JEGS. From the very beginning, Mike demonstrated exceptional expertise. After I explained the year and model of my car, he quickly identified the exact parts I needed, verified that they would be a perfect fit, and assured me they would resolve the issue I was facing. He then created the invoice and placed the order for me — all during the same call. The replacement parts arrived earlier than expected and were precisely what I needed to get my car back on the road. Mike not only exceeded my expectations but also exemplified true professionalism, technical knowledge, and customer care. Because of this outstanding experience, I will confidently continue to use JEGS for my automotive needs and will gladly recommend them to everyone I know. Thank you, JEGS, and a special thanks to Mike McLoughlin for a job well done!