JaybirdReviews of jaybird.com

Deciding to spend a lot more on earphones than my normal $15, spent ages looking for the best rated in ear buds. These came out top, but they were a terrible purchase! The proprietary charger went missing, as I feared, and could only be replaced with a purchase of an overpriced accessory pack, that could only be shipped in the US. I had to wait months (in the end) to get them to Taiwan. Even bought 2 chargers (optimistically). Then the right earphone's wiring started failing, sent them to the local supplier to see how much to repair, as they were now out of warranty, costs more than half the purchase price to fix! 0 stars, 0 recommendations

Terrible experience with the non-existent customer support. Not recommended at all.

Køb IKKE Jaybird tarah pro!!! DE VIRKER IKKE, Jeg er meget skuffet Jeg har nu haft mine Jaybird tarah pro i en måned og det er virkelig et dårligt produkt. Mit første par måtte jeg bytte fordi opladeren var defekt. Mit andet par kan ikke skifte mellem forskellige lydkilder uden at skulle tændes og slukkes flere gange. Hvis man f.eks. ser en video på youtube og så vil skifte over til at høre musik på spotify eller se netflix forsvinder lyden, selvom computeren siger de er forbundet til høretelefonerne. Så skal man disconnecte høretelefonerne og derefter slukke dem, tænde dem og få dem til at forbinde til enheden igen. Nogle gange skal dette gøres flere gange før lyden kommer igen. Dette sker også hvis man pauser en video (f.eks. på youtube). Hvis ikke den startes igen inden for 10 sek. forsvinder lyden og så skal man igen slukke og tænde dem. Det virker ikke at genstarte høretelefonerne som de påstår på deres "support" side. Virkeligt ringe produkt og ikke pengene værd!

Run XT is the most expensive and worst pair of earbuds I have owned. The connection is awful. It just cannot hold a solid connection. Often times when I change between songs the connection just stops. There's no sound in the earbuds. I have to put them back in the case and take them out again. Often times the left earbud won't start up when I open the case. For such a poor quality they sure ask a high price. I am very disappointed.

I bought them 6 months ago. The current battery life is a joke. Can't even complete a normal morning run. Never ever go Jaybird RUN XT. What a shame. Should take this s**** (can't call them earbuds really) of the market until they have a proper product. Never again.

It has been 13 months since I bought the headphones. After 5 months, the battery life was much shorter although I was super careful with charging them. I had bought a pair from another brand which is 4 times cheaper than Tarah. The only reason I bought Tarah was its quality and durability. I can easily say it failed both. After 13 months, they were in such a bad shape, I contacted the support and was told that there was only 12 months of warranty for all of their models. I paid around $150 for the headphones and the company only covers for a year. This is ridiculous. The support said that although the warranty expired, they would be willing to replace them. I told them that I am not interested, I want an upgrade and willing to pay for the price difference but they rejected. Quiet honestly, my friend has and x4 and he is very unhappy too. His pair had broken after 3 months and he had gotten another pair. He is not happy with his model. There are so many other headphones for $40 that have better sound quality and durability. I am a dj and I know about sound quality. I would only buy this headphones if the price was $25. Please don’t make the same mistake I did and look into other options to find something much better for much cheaper.

I was so excited about these buds, and were looking forward to using them. But i had difficulty placing them without the buds easily falling or moving in my ear. My long hair kept getting stuck in the wire, and they just didnt stick as i hoped. I bought extra buds as the store recommended. It helped, a little bit, not a lot. After two years the left bud stopped working in the middle of a walk. No apparent reason. Supportsite was not working. Soft and hard reset did not help. After several tries to contact support, i finally got through on twitter. But downloading new software did not help either. They said it was a producterror. The warranty was only 1 year! So i could not get a new pair. Been using one bud since then. Yesterday the other one stopped working. Resets have no effect. Not buying Jaybird again. I see that the issues are common, but support and warranty low.

I had Jaybird x3 once replaced in few mons as it stopped working. now they replaced it with X4 which si the worst, it keeps disconnecting after 3 minutes - it sort of dies and it is unresponsive for a while. Don't waste your money on this product. Suport is fantastic, but the product is horrible.